Senior Program/Project Manager – U.S. Bancorp Asset Management, Inc.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bancorp Asset Management, Inc. is seeking a highly motivated Senior Program/Project Manager with demonstrated project management and leadership experience to contribute toward the success of our technology initiatives that support business goals and client needs. The ideal candidate has deep institutional knowledge and proven experience leading large, complex cross-functional programs and end-to-end implementations of client reporting and asset management platforms. Partners with senior leadership, technology teams, key business stakeholders, and enterprise partners to shape our client-facing and investment management solutions, ensuring they meet evolving business needs, regulatory requirements, client expectations, and operational excellence.

Key Responsibilities:

• Manages large, complex projects and programs from end-to-end

• Drive large-scale implementations and enhancements, managing multiple workstreams across business, technology, and vendor teams.

• Own the end-to-end product lifecycle, from ideation and requirements gathering to execution, delivery, and ongoing enhancements.

• Define and manage project roadmaps, milestones, and deliverables, ensuring on-time and high-quality execution.

• Provides direction to project staff assigned to projects and stages within program

• Establishes governance and drives all aspects to ensure that projects are implemented, accepted, and operating effectively in alignment with scope and success criteria

• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize project / product opportunities, and establish the vision, charter and roadmap.

• Defines outcomes and Objectives and Key Results (OKRs) to prioritize Requirements/Features/Epics and breaks down work into actionable steps to facilitate discovery, design, development and delivery.

• Partner with senior leadership and key business stakeholders to execute on the strategy for client reporting and investment management platforms, ensuring alignment with business goals and client needs.

• Consolidates projects under program or product-level umbrella to provide focal point for communications.

• Ability to function in both a project management and product management capacity

• Manages communications that are clear and concise.

• Facilitates steering meetings with executive sponsors, business owners, and other key stakeholders.

• Responsible for driving the planning and estimation of efforts on new initiatives.

• Analyzes current costs and estimates the cost or cost savings

• Lead vendor evaluation and management, ensuring seamless integration and optimal performance of third-party solutions

• Collaborate with senior stakeholders and subject matter experts to gather insights and prioritize scope and requirements.

• Advocate for the voice of the client, continuously improving user experience, automation and personalization of reporting solutions

• Translates business goals into objectives and key results

• Serves as a liaison and builds bridges and relationships with sponsoring executives and among different groups within and outside of technology, operations, the business line, enterprise partners, and external vendors.

• Participates in the business analysis, test management, and/or implementation processes.

• Thorough understanding of standard project processes and software development life cycle.

• Experienced working on both Agile and Waterfall teams.

• Organizes and manages a high-quality, cross-functional program team by providing work direction and may provide coaching/mentoring to assigned project team members.

• Identifies, analyzes and interprets business data using various kinds of techniques to meet business needs and requirements.

• Leverage data and analytics to measure platform effectiveness and drive continuous improvement

• Ensure regulatory and compliance alignment with all requirements

• May directly manage a team of other project managers and/or business analysts

Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- At least 7 years of experience with concepts, philosophies and tools behind the design of applications, information and underlying information technologies
- At least 10 years of experience with developing and implementing facilities

Preferred Skills/Experience

• 10+ years of experience in program/project management and implementation on large, complex fintech projects

• Exceptional project and program management skills

• Proficient with centralizing information using tools and reports, as well as preparing information for distribution to a wide range of audiences

• Technically proficient and able to define platform strategy and roadmaps.

• Able to influence processes and results with all executives and decision makers involved.

• Strong problem-solving and conflict resolution skills.

• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.

• Proven experience in leading complex, cross-functional projects with internal and external stakeholders, with the ability to influence without direct authority.

• Ability to plan and design solutions that synchronize resources to achieve business results using business metrics and key performance indicators

Working knowledge and/or experience in:

• Agile Ways of Working

• Jira, Microsoft Project, Visio

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.