Program/Project Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking the position of Program/Project Manager in Earth City, Missouri. This position is with Talech, Inc., a U.S. Bank company.

Essential Responsibilities:

The Program/Project Manager will be responsible for supporting a Point of Sale (POS) product by ensuring consistent and compliant production releases. Managing information and processes via ServiceNow, JIRA, and Confluence that will be utilized by the Scrum Teams assigned to development of the POS product. Planning and scheduling software releases across the enterprise, and managing activities for building and maintaining software release process from beginning to end across multiple product portfolios. Maintaining quality of software preproduction and production environments through a managed rollout of new software versions within the managed infrastructure. Coordinating with large multi-disciplined teams such as Product, PMO leads, DevOps, Customer Success and other cross-functional teams to ensure execution of the software development life cycle to allow software/hardware releases, hotfixes and go-to-market launches. Managing software release scope through defined criteria and ensure creation of a communications plan, roles and responsibilities, and creation of back-out and quality plans to improve communication and transparency within each software release. Creating, maintaining, and overseeing utilization of policies and procedures for configuring and rolling out new software releases and associated technical and non-technical considerations. Ensuring software releases are traceable, secure, tested, and authorized, with acceptance and sign off from all impacted areas for each software release. Providing a single point of contact between Product, Engineering and Customer Success teams for release question. Organizing and leading software release readiness and post implementation reviews. Position may allow working from home within commuting distance of worksite location. Multiple openings.

Basic Qualifications:

Requires a Bachelor’s degree (or foreign equivalent) in Computer Science, plus 5 years of experience as a Release Manager, or related.

Required Skills/Experience:           
Must possess 5 years of experience with: (a) managing the lifecycle of software delivery and Go To Market strategy/releases; (b) ensuring production environment quality through a managed rollout of new versions within the managed infrastructure; (c) conducting Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews; (d) creating and maintaining detailed feature, hotfix, and go to market release plans to meet strategic objectives and minimize/eliminate customer impact; (e) acting as a liaison between Product, Engineering and Customer Success teams for release question, organizing and leading release readiness and post implementation reviews; (f) utilizing ServiceNow to create reports/dashboards to publish ticket status; and (g) experience in each of the following skills: Agile Methodologies; Agile project management principles; JIRA and Confluence. Experience may be gained concurrently. Base pay range may vary if an offer is made for work in a different location. Pay Range: $117,000 - $144,400.

(#LI-NDI #LI-DNI #LI-DNP #DE-DNP).

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank accepts applications for this position on an ongoing basis.