Director, Analytics Reporting and Intelligence Solutions

Location: Chicago, IL

Remote Type: Hybrid

Time Type: Full time

Job Description

Department

OPS ITS - Enterprise Applications and Services

About the Department

ITS collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services.   We provide secure, stable, and reliable infrastructure and applications to support the mission of the University.   We support and enable faculty research and teaching with the effective use of technology.   We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible.   We identify, manage, and mitigate the technology risks of the University. 

Job Summary

The Director of Analytics Reporting and Intelligence Solutions is responsible for strategic and operational leadership in centralized data governance, analytics platforms, and business intelligence solutions while fostering collaboration, innovation, and proactive engagement. This role promotes robust security and governance practices, empowers teams through professional development, and builds strong partnerships to meet institutional goals. Reporting to the AVP of Enterprise Applications and Services, this position leads a team of managers and professionals, ensuring alignment with operational strategies and institutional priorities.

Responsibilities

• Defines and executes a strategic vision for analytics, data management, business intelligence technologies, and data governance that balances innovation with secure development practices.
• Leads and mentors a team of managers and employees, encouraging proactive engagement and professional growth through structured development plans and continuous learning opportunities.
• Drives collaboration across ITS and University stakeholders, ensuring alignment between technology initiatives and institutional goals.
• Acts as a consultative partner to stakeholders, provides strategic insights, understands business needs, and fosters two-way communication to drive solutions.
• Promotes a collaborative approach to problem-solving and resource alignment, empowering teams to respond effectively to institutional challenges and opportunities.
• Strengthens the team’s understanding of institutional systems and processes, ensuring informed feedback and effective decision-making.
• Establishes and manages comprehensive governance frameworks that prioritize data quality, accessibility, and compliance, while embedding secure development practices into operational workflows.
• Conducts inventories of data assets and implements integrated solutions for seamless, secure data utilization.
• Oversees risk management and quality assurance protocols to ensure systems are robust and aligned with institutional priorities.
• Develops and maintains a master calendar to coordinate activities and ensure alignment with organizational priorities.
• Enhances planning processes and adopts best practices to improve efficiency, manage risks, and achieve operational goals.
• Advocates for investments in secure and innovative solutions that drive institutional success and stakeholder satisfaction.
• Oversees analytics platforms to deliver actionable insights and leverage data, reporting and intelligence technologies to improve operational outcomes.
• Ensures that tools and platforms align with best practices in data governance and secure development.
• Drives innovation by identifying opportunities to integrate emerging technologies that address institutional priorities.
• Manages managers and professional staff. Establishes performance goals, allocates resources and assesses policies for direct subordinates.
• Develops departmental plans to maintain administrative data. Ensures that the data is accessible, easy-to-use, flexible, and suitable for various analytical purposes, including joint analyses across multiple domains and interactions across multiple systems.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education: 

• Master's degree.

Experience:

• Background in information management or related field.
• Direct supervisory experience managing a diverse team with multiple stakeholders.
• Background in higher education.
• Project and program management experience.
• Lead projects using a formal software lifecycle development methodology.
   

Preferred Competencies

• Proven ability to lead teams in a collaborative, consultative, and proactive manner while championing professional development.
• Demonstrated success in establishing governance frameworks that integrate secure development practices into broader operational strategies.
• Strong strategic planning, resource management, and risk mitigation skills to ensure effective alignment with institutional goals.
• Effective communication and stakeholder engagement skills, able to foster partnerships and drive consensus.

Working Conditions

• Standard office environment with flexible working arrangements.
• Occasional extended hours during critical project phases.
• Sit for short or extended time periods.
• Stand for short or extended time periods.
• Extensively use computer.
• Make repetitive wrist, hand, or finger movements.
• See, including color, depth perception, or clarity. 
   

Application Documents

• Resume/CV (required) 
• Cover Letter (required)
• References Contact Information (3)(required)

Job Family

Information Technology

Role Impact

People Manager

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$170,000.00 - $180,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.