Senior Site Reliability Engineer

What you’ll do:

• Own and maintain the incident response process, including defining procedures, tools, and best practices
• Guide teams in establishing and monitoring Service Level Objectives (SLOs), including setting up alerts and reporting systems
• Lead capacity planning initiatives, focusing on both short and long-term scalability while optimizing costs
• Develop and implement disaster recovery plans, including regular testing and regulatory compliance
• Collaborate with teams on architecture decisions to ensure high availability and scalability
• Manage launch and event planning for high-traffic occasions, focusing on infrastructure preparation and capacity management (a.k.a. Launch Readiness)
• Act as an internal expert and consultant for monitoring tools like Datadog and Pagerduty and infrastructure like AWS and Kubernetes
• Emphasis on automation and tooling to scale our workload
• Jump in and out of repos written in languages like Ruby, Python, Go, Typescript, Swift, Kotlin, and SQL to support efforts described above

Who you are:

• 6+ years of experience in site reliability engineering, cloud infrastructure, and/or web application development
• A strong written and verbal communicator
• Collaborative by nature
• Someone who enjoys using research, data, and experiments to make decisions; you believe “Hope is not a strategy.”
• You enjoy working directly with customers (generally engineers or other people inside the company)
• You think long-term about what is best for the business and its customers
• You are excited to take ownership
• You are very comfortable around an IDE, working with multiple languages, multiple web application frameworks, AWS services, Kubernetes, PostgreSQL
• You can work independently to learn new languages/technologies as needed
• You enjoy deploying changes to production quickly, multiple times a week if necessary

Even better if you have:

• Experience with PostgreSQL SQL query optimization, tweaking autovacuum settings, table statistics, different index types, etc.
• Experience with Redis/Valley Optimization
• Experience with Datadog or similar products
• Experience working as a web application developer, frontend or backend, especially in React and Ruby on Rails
• Experience with AWS cost optimization
• Read the Google SRE books or similar books, or have other forms of SRE training
• Actively leveraging the capabilities of AI to augment abilities and gain knowledge about interested domains

Our target starting base salary range for this position is between $150,000 and $180,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

#LI-REMOTE