Sr Solution Consultant - WFM

Company Overview:
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.


The Sr Solution Consultant is responsible for implementing our UKG workforce management (WFM) solutions for UKG customers. As the Sr. Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. You will also work in a team environment to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.

Duties and Responsibilities:
• Using professional concepts, implement software in various environments
• Perform business rule analysis
• Configure software applications
• Understand and configure software interfacing products
• Follow practices and procedures in analyzing a variety of business situations or data requiring a review of a variety of factors
• Provide knowledge transfer for customers
• Advise customers on system configuration, industry specific features and system processes and procedures
• Research application questions, assist with setting up testing scenarios and provide testing support to the customer team
• Utilize technical ability to prioritize issues and respond appropriately to multiple critical situations

Basic Qualifications:
• 3+ years of time & attendance implementation experience
• Demonstrated ability to troubleshoot technical issues

Preferred Qualifications:
• Global timekeeping, scheduling, leave, attendance management experience
• Configuration, testing & data mapping experience
• Experience with UltiPro/UKG Pro or other HCM software
• Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
• Excellent communication, customer service, and consulting skills
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen