Mgr. Software Engineering, Cloud

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. 

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. At UKG, our culture starts with people. We take great pride in our award-winning workplace culture and how it inspires our purpose.  

Responsibilities
• Design, implement, and manage cloud infrastructure solutions to support our SaaS platform.
• Oversee both on-premise environments hosted on VMware and OpenStack and public cloud environments.
• Ensure the reliability, scalability, and security of our cloud and on-premise services.
• Manage multiple storage solutions to ensure availability, performance and security.
• Collaborate with engineering and operations teams to develop and maintain infrastructure as code (IaC) practices.
• Implement and manage automation tools to streamline operations and improve efficiency.
• Monitor and optimize cloud and on-premise infrastructure performance, availability, and cost.
• Develop and maintain disaster recovery and business continuity plans.
• Stay up-to-date with the latest cloud and on-premise technologies and best practices.
• Provide tools, procedures, and solutions for provisioning resources in a standardized manner.
• Document all infrastructure setups, including Run Books and architecture diagrams for existing and new deployments.
• Implement processes to ensure IT best practices, risk mitigation, and capacity planning.
• Ensure compliance of our systems in a complex regulatory environment

Basic Qualifications:
Technical Experience and Expertise:
• 5+ years of leadership experience managing large-scale cloud and virtual infrastructures.
• 5+ years of experience building or configuring cloud infrastructures, both on-premise and in public clouds like Google Cloud Platform (GCP), AWS, or Azure.
• Strong knowledge in VMware and VMware Cloud foundation suite
• Strong knowledge of Python, PowerShell, vROPs, Zerto, and automation tools such as Terraform and Ansible.
• Experience with monitoring tools (e.g., Prometheus, Grafana, ELK Stack) and centralized logging solutions like Splunk.
• Strong understanding of cloud and on-premise security best practices.
• Experience with containerization technologies (Docker, Kubernetes) and microservices architectures.
• Strong scripting skills in multiple languages (e.g., Python, Bash, PowerShell), with the ability to automate infrastructure management.
• Familiar with ITIL processes, with a proven track record in delivering high-quality systems.
• Experienced in DevOps practices and CI/CD tooling such as Jenkins and GitHub.
• Familiar with infrastructure test automation and Site Reliability Engineering (SRE) principles.
• Strong experience with services' lifecycle management, from development to deployment and scaling.

Other Expected Skills:
• Ability to multi-task and manage multiple projects simultaneously.
• Strong written, verbal, and presentation skills.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Passion for technology and driving business success through innovative solutions.
• Proven ability to lead teams, mentor others, and manage projects efficiently.
• Flexible and quick learner, able to adapt to new technologies and environments swiftly.
• Availability for rotational on-call support as needed.

Preferred Qualifications:
• GCP certification is preferred
• VMware certification is preferred
• Experience with security frameworks and compliance standards (e.g., ISO 27001, FedRamp, HIPAA, GDPR).
• Knowledge of distributed version control tools (e.g., Git) and GitOps practices.
• Familiarity with storage systems is advantageous.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  

The pay range for this position is $126,300 to $181,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers