Principal Software Engineer

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers  #WeAreUKG

We are seeking a highly experienced Principal Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. You will drive technical strategy, lead large-scale projects, and mentor engineers across the organization. As a Lead Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of highly complex software systems.

Responsibilities:
• Software Development: Write clean, maintainable, and efficient code for various software applications and systems.
• Technical Strategy: Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view.
• Leadership: Lead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget. Coordinate activities and tasks of other team members, working independently and needing guidance only in the most complex situations.
• Architectural Excellence: Architect, design, and develop complex software systems and applications, ensuring high standards of performance, scalability, and reliability. Collaborate with architects on mid-level and high-level design.
• Complexity: Solve complex issues with innovative solutions, setting precedents as needed. Navigate information, alternatives, and relationships to achieve results. Communicate complex concepts, anticipate objections, and influence adoption of viewpoints.
• Impact: Impact the achievement of area/group objectives. Develop team policies, procedures, and techniques. Drive prioritization of technical debt, articulating the expected impact and outcomes.
• Service Health and Quality: Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Conduct thorough root cause analysis and implement measures to prevent future recurrences.
• Engineering Excellence Practices: Advocate for and implement best quality practices, hold a high bar for engineering excellence, and guide the team in maintaining service quality through the testing pyramid.
• DevOps Model: Oversee CI/CD pipelines, ensuring efficient build, test, and deployment phases. Take ownership from working with product management on requirements to designing, developing, testing, deploying, and maintaining software in production.
• Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., JUnit, Selenium) and design patterns leveraging the test automation pyramid as the guide.
• Code Review: Conduct comprehensive code reviews, providing constructive feedback and ensuring adherence to best practices.
• Mentorship: Provide technical mentorship and guidance, fostering a culture of learning and continuous improvement. Mentor junior engineers on taking ownership of the full lifecycle of services and features.
• Documentation: Develop and maintain comprehensive technical documentation for software applications and systems.
• Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (e.g., CoPilot).

Minimum Qualifications:
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 7+ years of professional software development experience.
• Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript.
• Extensive experience with software architecture and design patterns, including the ability to design and implement scalable, reliable systems in a DevOps model.
• Proven track record of leading and delivering large-scale, complex software projects.
• Proficiency with cloud technologies like Azure, AWS, GCP, and version control systems like GitHub.
• Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality software solutions.
• Proficiency in building telemetry or observability as part of the development process.
• Strong leadership, communication, and interpersonal skills, with the ability to influence and drive technical decisions across the organization.

Preferred Qualifications:
• Master’s degree or PhD in Computer Science or a related technical field.
• Familiarity with developing accessible technologies.
• Dedicated to diversity and inclusion initiatives.
• Demonstrated expertise in specialized disciplines and related fields. Recognized as an expert in their technical area.
• Understanding of internal and external business challenges and regulatory factors. Apply best practices to improve products, processes, or services.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.      

Disability Accommodation:  

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.