Principal Cloud Engineer

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers  #WeAreUKG  

• Manage Public Cloud Infrastructure/OpenStack /VMware Infrastructure/vSphere clusters on Production, Corporate, and Test/Development environments.
• Fine-tune VM configurations to get the best performance/resource consumption
• Detection of VMware issues, monitoring, and ownership of standards and requirements.
• Participate in capacity planning for the infrastructure. 
• Manage Infrastructure and troubleshoot VM-related issues hosted on GCP.
• Provide tools and procedures for resource provisioning.
• Propose VM provisioning solutions to be analyzed and/or implemented.
• Document existing and new infrastructure deployments using Run Book and architecture diagrams.
• Implement processes to standardize IT practices and procedures, capacity planning, and risk mitigation.
• Collaborate with Corporate IT, Technical Operations, and DBA teams to assess future growth and capacity requirements.
• Participate in 24x7 system support rotation and handle escalations.
• Proactively research new and/or updated technologies as they become available that pertain to our environment.
• Able to see gaps and areas of improvement in the process as well as technologies, providing recommendations, and taking the initiative to fix issues are qualities we love to see in our teams

• Must have at least 8 years of hands-on experience managing large Virtual Infrastructure with multiple VMWare ESX clusters.
• Experience with vSphere 6.7/7.0 is mandatory.
• Should have good knowledge of Python, PowerShell, vROPs, and Zerto.
• Strong knowledge of Windows and Linux in Virtual Setup.
• Experience utilizing automation tools like Terraform and Ansible.
• Experience with CI/CD tooling similar to Jenkins/ Rightscale.
• Thorough knowledge of 3Par with emphasis on performance and reliability is a plus.
• Familiarity with ITIL processes would be an advantage.
• 4-year technical degree or equivalent.
• Experience working with offshore delivery companies and distributed teams
• VMWare and GCP certification are a plus.
• Proven track record delivering high-quality and consistent systems and environments
• Ability to multi-task; working on multiple project teams and wearing multiple hats is very common at UKG
• Strong written, verbal, and presentation skills
• Passionate about technology and its use to power business success
• Leader with intellectual curiosity and an ability to self-manage
• Great communicator and problem solver. Unconventional solutions and box-busting thinking should not deter you
• Quick learner and able to adapt to new technologies and teams quickly
• People person who can interact well in both group and one-to-one settings
• Excited to be in the mix of an organizational transformation

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.      

Disability Accommodation:  

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.