Lead Product Manager

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.  


At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. 


Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.   

We are searching for an experienced lead product manager who thrives on building great products and enjoys working in an agile environment to bring products from ideation to delivery. Lead product managers in the Pay Pillar are essential members of our cutting-edge agile teams responsible for the delivery of mission critical payroll functionality in our innovative cloud based Human Capital Management (HCM) software solution UKG Pro.

This individual is skilled at serving and partnering with key internal and external stakeholders to understand customers’ problems and opportunities; and drive business outcomes for UKG and our customers. This individual is an analytical thinker with payroll domain knowledge and strong customer focus, who is accountable for researching, analyzing and documenting clear and actionable business requirements and business outcomes.

This role requires talent and passion for solving problems, innovation and collaboration while leading high profile initiatives and driving business outcomes. Skills essential to this role are strong analysis, organization, written and verbal communication, leadership, problem solving, product strategy and sound decision-making based on data. Core competencies that a lead product manager must possess include accountability, collaboration, team oriented, growth mindset, customer value creation, learning agility, operational excellence and service ownership.

Primary/Essential Duties and Key Responsibilities:
• Owns definition and direction of complex features and enhancements that have cross domain dependencies
• Defines and documents stories and conditions of acceptance with other stakeholders input including UX Designers, Developers and QA.
• Validate proposed value with customers and prospects using research, prototypes, and designs
• Identify and manage cross team dependencies when leading a feature through the development process.
• Participate in roadmap building sessions and dialogue with Product Managers/Domain Owners
• Helps ensure customers and the organization is ready for new product releases by providing learning content and material and leading knowledge transfer events as needed. Work with rest of the organization to understand opportunities in knowledge gaps and serviceability needs.
• Drive features through the development process by working with engineering, prioritizing functional requirements, making appropriate scope tradeoffs, and ensuring completed capability satisfies customers’ needs in a timely manner.
• Works with internal and external stakeholders to understand the HCM/Payroll business problems our customers face and the jobs they need to complete as part of their specific roles
• Responsible for requirement prioritization and evaluating trade-offs
• Participates in customer meetings to get a better understanding of customer ideas/issues
• Communicates with multiple stakeholders including customers, prospects, as well as various internal stakeholders and synthesize multiple inputs to ensure business problem or opportunity is fully understood


Minimum Required Qualifications:
• Bachelor’s Degree in a business discipline or equivalent combination of education and experience
• 5 or more years of experience in a SaaS Product Manager or Product Owner role

** We work in a hybrid model.  3 days per week in the office is required

Preferred Qualifications:
• 4 or more years of experience in payroll and/or tax (preferred)
• Excellent interpersonal communication skills with ability to collaborate with development partners and communicate complex concepts to internal and external stakeholders
• Strong analytical skills with ability to quickly understand the dynamic business and evolving compliance needs of our customers
• Strong ability to partner and work in a collaborative team environment to solve business problems
• Proven leadership, analytical, decision-making, and team building skills
• Innovative thinker who can leverage UKG’s innovative technologies to generate new ideas to solve business problems and drive business outcomes
• Exceptional partnership skills with ability to inspire and lead development team without management authority
• Excellent organizational and time management skills required to balance multiple priorities simultaneously



Where we’re going 

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!   

Equal Opportunity Employer 
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 
View The EEO Know Your Rights poster and its supplement. 
View the Pay Transparency Nondiscrimination Provision 
UKG participates in E-Verify. View the E-Verify posters here. 


Disability Accommodation 
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. 


The pay range for this position is $126,300.00 to $181,550.00 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers