About us
At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Hybrid work
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in our Dublin office. Learn more about us on our company page.
About you
You are a seasoned professional with a strong passion for networking and systems engineering. You thrive in dynamic environments and enjoy tackling complex problems to ensure seamless connectivity and robust system performance. With a blend of strategic thinking and hands-on skills, you are driven by results and take pride in maintaining high standards of network infrastructure and IT systems. Your ability to adapt and learn new technologies quickly makes you a valuable asset to any team.
About this role
We are seeking an experienced and highly skilled Senior Network Systems Engineer to join our IT team. The ideal candidate will play a pivotal role in the development, administration, and maintenance of our on-premise office networks and cloud systems. You will be responsible for ensuring the reliability, security, and performance of our network infrastructure.
About your Skills
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Networking Expertise: Comprehensive knowledge of networking technologies, including configuring and managing network devices specifically for office networks
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Systems Administration: Proficiency in administering and supporting IT SaaS platforms and understanding of system integrations leveraging API connections or Workflow automation solutions. Experience administering AWS Cloud infrastructure and networking is a plus
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Troubleshooting & Communication Skills: Strong ability to diagnose and resolve complex technical issues. Clear and effective communicator with the ability to collaborate with cross-functional teams
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Adaptability: Willingness to learn and embrace new technologies and methodologies
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Automation: Experience utilizing DevOps tools like Terraform & Ansible for network automation along with low code workflow automation tools like Workato or Okta workflows is highly desirable but not required
What you'll be doing:
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Administer and maintain the VPN and office network infrastructure, ensuring high performance and reliability.
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Manage and configure network devices including Cisco switches, Meraki switches, and Fortigate firewalls.
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Support and administer corporate IT SaaS systems such as Okta, Google Workspace, Slack, and others.
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Collaborate with IT and other departments to ensure seamless integration and operation of IT services.
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Troubleshoot network and systems issues, implementing effective solutions to minimize downtime.
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Monitor network performance and security, making recommendations for improvements.
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Participate in on-call rotation for 24/7/365 network operations
What you’ll have
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Minimum of 5-10 years of experience in network engineering, with a focus on-premise office network environments
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Strong understanding of networking protocols and concepts, including TCP/IP, DNS, DHCP, VPNs, and firewalls
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Background and experience in IT systems administration of SaaS solutions such as Okta, Google Workspace, Slack, Atlassian (Jira, JSM, Confluence)
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Relevant certifications (e.g., CCNP, AWS Certified Advanced Networking Specialty, Okta) are a plus
#LI-ST5
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
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We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
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Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
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Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
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We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
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