Associate Director, Facilities Project Management

Location: San Francisco, CA, United States

UCSF Health Design and Construction is seeking a dynamic Associate Director to lead a professional team including project managers and assistant project managers in the delivery of Health Design and Construction Projects with a value of up to $70M. Under the general direction of the Executive Director of Health Design and Construction, the Associate Director of Project Delivery provides leadership, administrative oversight of professional staff in the Department’s core functional area of Project Management, and management of projects at a subset of UCSF sites or project types. The Associate Director of Project Delivery must be a team player and a hands-on people manager with excellent planning, scheduling, and communication skills.

The successful candidate will have a breadth of experience in managing all types of capital projects with a demonstrated focus managing projects and teams in Hospital and Medical Office Building environments including design and construction phases. The position provides administrative oversight for teams of project delivery staff possessing varying experience, knowledge, and skill levels with emphasis on team and staff development and engagement, daily operations and functions, ensuring that customers remain well informed, project progress and completion is within budget and time constraints. The above is accomplished through effective leadership, exemplary customer service, effective stakeholder engagement (including Facilities Services, Clinical Leadership, Infection Control, and other Support Services departments), and focused development and management of project delivery staff (including, Assistant Project Managers, Project Managers, and Senior Project Managers).

The Department manages more than 100 Construction Projects across all campus locations with a combined value of ~$300M - $400M. The portfolio includes projects valued under $50,000 up to $70M with a focus on renovations of existing Health Facilities, within occupied inpatient and outpatient areas. The Associate Director will primarily oversee the project team at our Oakland and other East Bay sites associated UCSF Health sites, including owned and leased properties. However, depending on the department portfolio, the candidate's purview may expand outside of those geographical areas.

RESPONSIBILITIES

Leadership and Project Delivery

• Lead a professional team including project managers and assistant project managers in the delivery of Health Design and Construction Projects with a value of up to $70M.
• Provides leadership, administrative oversight of professional staff in the Department’s core functional area of Project Management, and management of projects at a subset of UCSF sites or project types.
• Provides administrative oversight for teams of project delivery staff possessing varying experience, knowledge, and skill levels with emphasis on team and staff development and engagement, daily operations and functions, ensuring that customers remain well informed, project progress and completion is within budget and time constraints.
• Work with the Executive Director of Health Design & Construction and Counsel to develop project delivery strategies.
• Obtain internal project approvals and oversee the flow of project funds throughout implementation.
• Work with department leadership to develop and track appropriate project and staff performance metrics.

Project Management & Construction

Collaborate with UCSF Real Estate leadership and Campus Design & Construction team to manage, develop, deploy, teach, enforce, and update project delivery best practices and standardized work in all areas of Project Delivery including:

• Project initialization and intake.
• Customer engagement and satisfaction.
• Project Charter and Gate Management.
• Planning (physical, capital and space).
• Onboarding and integration of new supply chain partners.
• Standardized document controls and technology use for project management information systems (PMIS) including Unifier, P6, Bluebeam, BOX, BIM and any other information management systems.
• Contract compliance and dispute mitigation.
• Design Management including user and stakeholder management.
• Construction Phase Project Management.
• Permitting and Inspection management.
• Internal UCSF supplier management.
• External vendor and supplier management.
• Purchasing.
• Lean business practices.
• Move planning.

Cross-Functional and Regulatory Coordination

• Collaborate with Real Estate Finance & Administration and Real Estate Contracts to effectively plan and execute capital projects in an integrated and efficient manner.
• Integrate with Campus Planning and Campus Architect to effectively study, validate, plan, secure approvals, document, and move UCSF customers associated with capital projects.
• Collaborate with California Department of Health Care Access and Information (HCAI), Campus Building Official and Campus Fire Marshal to develop, deploy, update and enforce campus wide design and permitting best practices.
• Engage with all health stakeholders involved with capital project delivery to assure full cooperation and seek opportunities to improve processes and assure that all projects consider the full breadth of UCSF/UCOP goals, initiatives, policies, and best practices.
• Key stakeholder groups include Health Facilities Services, IT Services, Sustainability, EH&S, HEIP, Community & Government Relations (CGR), University Development and Alumni Relations (UDAR), UC Police Department (UCPD), UCSF Risk Management, University of California Office of the President (UCOP).

Customer Engagement

• Overall project performance for UCSF Real Estate capital project customers within the assigned portfolio of work.
• Develop, maintain, and strengthen relationships with all customers across the campus.
• Actively engages with UCSF Real Estate Customers across the Campus to forecast future capital program needs and understand current customer challenges to identify opportunities for improvements and increase customer satisfaction.