Quality Assurance Engineer
Location: Taipei
Department: 400-Research and Development
About Ubiquiti
At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity.
Role Summary
As part of the Protect and Access FW QA team, you will play a critical role in ensuring the stability, performance, and user experience of our camera and access control devices. This role combines hands-on manual validation with automation-driven testing, focusing on end-to-end device behavior across firmware, networking, AI features, and system integrations.
Responsibilities (What he/she will do after joining UI)
- Design, develop, and execute test plans, test cases, and test strategies for firmware features and system-level functionality
- Perform end-to-end validation of devices, including camera, IoT, and access products under real-world scenarios
- Build and maintain automation test frameworks and scripts to improve regression coverage and efficiency
- Configure and manage test environments, labs, and test setups (network, devices, IoT scenarios)
- Execute manual testing for new features, edge cases, and exploratory scenarios where automation is not feasible
- Collaborate closely with Firmware, AI, Backend, and App teams for issue triage and resolution
- Perform performance, stress, and reliability testing (e.g., long-run stability, network congestion scenarios)
- Generate test reports, quality metrics, and risk assessments to support release decisions
Requirement (Must-Haves)
- 2+ years of experience testing modern Web and/or Mobile Applications
- 2+ years of experience testing firmware layer
- Good knowledge base of the QA lifecycle - methodologies, tools, and processes
- Understanding of Agile/Scrum development principles
- Familiar various performance tests including stress, latency, scalability
- Ability to work both independently and as a team member
- Good knowledge of English
- Bachelor's degree in computer sciences or QA related (world-recognised) course
Preferred Qualifications
- Experience testing IoT or smart devices (e.g., cameras, access control systems)
- Familiarity with network protocols (TCP/IP, RTSP, HTTP, MQTT, etc.)
- Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and test integration pipelines
- Knowledge of video streaming, audio systems, or AI-based detection features
- Exposure to automation frameworks for device or API testing
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