Systems Integrations Engineer, Enterprise Justice

Description

Responsibilities 

• Assist our customers in managing complex enterprise systems, and high-quality tools that enable their business.
• Troubleshoot complex integration issues, including full web stack, SOAP, and REST-API technologies and architectures.
• Work closely with product managers, product designers, and engineering to lead or contribute to large-scale projects.
• Act as a portal for technical communication between outside developers and our product teams.
• Independently frame issues and translates them into actionable insights, with minimal guidance or input from manager.
• Proactively and independently lead the strategic direction of area of ownership or project.
• Effectively complete several concurrent complex activities and execute on projects with minimal direction.
• Provide valuable perspective and support to team members on integration support and initiatives. Define and structure problems with the aim to improve a project and/or process.
• Effective and proactive communicator across markets and cross-functional divisional teams.
• Comfortable presenting among a wide variety of audiences in a clear and effective manner.
• Fosters strong relationships in cross-functional teams and able to persuade outcomes.
• Work with Development, passing information to and from other teams.
• Work with Technical Support on issues that require advanced troubleshooting or solutions.

Qualifications

• Degree in Computer Science, MIS, or related field.
• Proficient in Windows System Administration and IIS Troubleshooting
• Knowledge of the SDLC.
• Experience building integrated solutions in AWS
• Experience with MS Server, virtualization, data storage, and networking
• Experience reading XML
• Experience with the full web stack, SOAP and REST API and technologies.
• Project management experience communicating with people at all levels (internal and external).
• Analytical-thinking and problem-solving experience.
• Experience communicating with cross-functional partners (both technical and non-technical audiences).
• Adapt to changing product and environments; eliminate team knowledge gaps in legacy, current and future products, and services.
• Stay current on new technology from an integration perspective as well as internal product advancements.