Description
Responsibilities:
- Manage all project activities to achieve stated project goals, objectives, budgets and schedules.
- Develop key project documentation, including, but not limited to, task orders/work orders, statements of work, requirements and specification documents, comprehensive project management plans and all associated sub-plans, deployment plans, and lessons-learned documents.
- Work with the cross-functional teams to identify, articulate, and mitigate project issues and risks.
- Proactively manage internal project teams, and when necessary, consultants and/or external vendors.
- Effectively manage resource allocations, resource scheduling, inter-project and external project dependencies.
- Implement and execute comprehensive stakeholder management and communication plans.
- Create and deliver presentations on project goals and plans, including progress reports.
- Analyze and effectively report on project metrics – e.g., ETC, EV, profitability, project progress, issues and risks.
- Perform other Project Management related duties as requested to achieve organizational objectives.
- Contributes to account management initiatives, including partner relationship development and cultivating new opportunities for deployed services.
- Other responsibilities assigned by manager.
- Generate marketing activity reports.
- Assist with customer service support for state agencies and association members.
Qualifications:
- 1-3 years of Project Management experience leading project teams, as a member of an IT Project Management Office (PMO), or as an individual contributor within an IT department.
- Understanding of implementing project management best practices leveraging multiple methodologies.
- Experience with E-Commerce projects, specifically online payment engines and/or credit card transactions
- Bachelor’s Degree (or higher) in Engineering, Computer Science, or other related scientific, technical or business discipline.
- Basic understanding of the full SDLC and SDLC Methodologies (Waterfall, Agile, etc.)
- Understanding of risk and issue management including strategies related to identifying risks, tracking and mitigating risks.
- Strong customer service background or mentality
- Demonstrated effective group facilitation skills.
- Ability to identify and understand complex problems/issues and develop effective solutions.
- Ability to work well independently and in a team environment.
- Ability to handle multiple tasks, prioritize and meet deadlines.
- Exceptional written and verbal communication skills.
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