Description
As a member of the Nebraska region team, you will manage a small team, oversee contractors and vendors, and work with the General Manager and Director of Operations to provide technical expertise and guidance to government Partners while delivering digital solutions that meet partner and constituent expectations of availability, performance, and security.
Responsibilities
- Manage and oversee remotely hosted IT infrastructure, encompassing administrative, computing, data, and communications network capable of supporting large volumes of Internet traffic and e-commerce transactions hosted in a Tier IV data facility
- Manage technology solutions according to industry and corporate standards such as PCI/DSS and ITIL
- Manage application development and deployment of all products and services using Perl, Groovy, PHP and Java/Spring, Application Security (OWASP best practices)
- Manage team of 7-10, including software developers and system administrator; responsible for hiring, performance management, employee development, training/development, and succession planning
- Oversee a comprehensive quality control environment; establish and ensure adherence to Dev Ops standards, include release and change management, and foster process automation for builds, testing and deployments
- Advise the organization on appropriate need and use of current technology in support of business goals
- Develop and execute a strategic technology plan, including execution of technology road maps
- Manage multiple high priority, deadline driven tasks
- Execute strategies in coordination with the Director of Operations and the General Manager
- Conduct annual financial and resource planning for the technology organization
- Meet contractual SLAs for metrics including: system availability, application response time, and financial processing accuracy
- Set objectives and goals for the organization and direct reports, tracking accomplishments and metrics of teams
- Communication – responsible for communicating Portal strategy, key initiatives and culture to technology team
- Communicate with executive leadership team and state/local government partner agencies
- Leadership – set the energy level and sense of urgency with direct team, partners and peer groups. Demonstrate visible leadership – walk the talk.
- Innovation – deliver new products and services utilizing emerging and leading-edge technologies
- Establish relationships with key technology partners external and peer Directors of Technology at Tyler.
Qualifications
- Undergraduate (or Graduate) degree preferred in Computer Science or related discipline
- Minimum of 10 years job-related experience
- Experience managing and development employees and building a positive team culture
- Current knowledge of technology, computing systems and applications to include Perl, Groovy, PHP and Java / Spring and Content Management Systems (CMSs)
- Experience with various software development methodologies including Agile and Waterfall
- Solid understanding of Linux based operating systems and relational databases for database driven, web-based solutions
- Experience delivering to contractual SLAs for technology solutions
- ITIL certification strongly preferred
- Strong leadership, organizational, prioritization and project management skills
- Self-motivated and ability to work in an autonomous, fast-paced and entrepreneurial environment
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