Senior Software Engineer (L3)

See yourself at Twilio

Join the team as Twilio’s next Senior Software Engineer

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

Software engineers at Twilio are responsible for creating compelling experiences for developers and operators alike. You will work closely with Product and Design and be responsible for usability considerations as well as implementation of modern Web experiences available through our Console. 

The experiences you build will be relied upon by all of Twilio's customers every day, and you will continually expand and refine the experience to meet customers’ changing needs.

Responsibilities

In this role, you’ll:

• Build and maintain high quality services and UI using modern technologies that work at scale.
• Be part of a small, high-impact and hardworking engineering team. Show strong engagement in the team setting
• Collaborating and brainstorming product ideas with product managers, design, and engineers.
• Diagnose and debug customer reported issues.
• Be data driven and opinionated.
• Truly own the product you work on.  Be responsible for SLA, incident resolution, customer feedback and participate in blameless post-mortems to make our products better.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+  years of experience with server side technologies, including concepts like asynchronous programming, functional programming (Java/Python/C#).
• 3+ years of experience working with highly scalable large distributed systems, microservices, relational databases like MySQL, data pipeline systems, and frameworks to build high-performance RESTful web services.
• 3+ years experience with the modern Web stack: notably React, Typescript, and Node.js. 
• Well versed (and opinionated) on what makes a good REST API and UI components.
• Experience working with high traffic, highly scalable large distributed systems and complex code bases.
• Experience designing, building and supporting mission critical user-facing systems.
• Strong cross-team communication and collaboration skills. 
• Knowledge of processes and engineering best practices in all phases of the software development life cycle.
• A healthy ability to manage and resolve conflict - you have the ability to listen, present, and question effectively
• Bachelor's degree (or equivalent) with 5 years of experience with software development lifecycle and processes

Desired:

• Figma, Buildkite and HEAP analytics

Location

This role will be remote in the US but is not eligible to be hired in the states of California, Connecticut, Pensilvania, New York, New Jersey Washington State.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

• Based in Colorado or Washington D.C. : $135,920.00 - $169,900.00 USD 
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $143,920.000 - $179,900USD.
• Based in the San Francisco Bay area, California: $159,900.00- $199,900.00 USD.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.