AWS Sr. Developer Node.js/TypeScript

Team: Managed Services

Location: Austin, TX

Commitment: Full-Time

Workplace Type: remote

Salary:

#LI-JF1

What You Will Be Doing:

• Leading daily standups and service review meetings with your internal team and clients as needed, covering ongoing incidents, change requests, and operational health. 

• Owning the operational stability of client AWS environments — monitoring, incident response, root cause analysis, and remediation. 

• Managing and executing change requests and enhancement work through Jira, including infrastructure-as-code updates using CloudFormation and Serverless Framework templates. 

• Collaborating with clients on roadmap planning, translating evolving business needs into actionable backlog items for your MSP team. 

• Mentoring junior developers on both technical skills and the discipline required for managed services: documentation, runbooks, and SLA awareness. 

• Staying current on the latest AWS services and broader cloud industry trends, proactively identifying opportunities to improve client environments. 

• Contributing to internal MSP best practices, tooling, and playbooks to improve team efficiency and service quality. 

• Handling professional conflict constructively — the lead has final say on technical decisions and is responsible for maintaining team morale and cohesion. 

What You Will Bring:

• 7+ years of development experience with a strong, recent focus on Node.js/TypeScript and AWS services. 

• Demonstrated expert knowledge of AWS services and cloud architecture, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, and VPC/network configurations. 

• Experience operating in a managed services or operational support environment — not just project delivery — with an understanding of SLAs, incident management, and change control. 

• Thorough knowledge of agile and ITSM methodologies; comfortable blending Scrum practices with service management disciplines. 

• Ability to mentor junior team members constructively, fostering growth while maintaining strong team relationships. 

• A mindset of seeking to understand before prescribing a solution — essential in long-term client relationships. 

• Willingness to stand behind your convictions while committing to team decisions. 

• A genuine love of technology and continuous learning, particularly the latest services and best practices from AWS. 

 Desired Skills

• Experience with the Serverless Framework (serverless.com). 

• Python development experience. 

• Familiarity with observability and monitoring tools (e.g., CloudWatch) 

• Background in Amazon Connect or contact center technology. 

• Experience designing and integrating AI/ML solutions using AWS AI services such as Amazon Lex, Bedrock, SageMaker, Comprehend, or Transcribe. 

• Familiarity with large language model (LLM) integration patterns, prompt engineering, and AI-powered automation within cloud-native architectures. 

• Experience with natural language processing (NLP) and conversational AI, including chatbot development and voice/chat automation.