Cybersecurity Operations Manager (R-00184)

Team: Security Compliance Team

Location: 100% Remote

Commitment: Full-Time

Workplace Type: remote

Job Responsibilities

• Direct daily cybersecurity operations across multiple technical workstreams.
• Coordinate work priorities across incident response, vulnerability management, RMF, engineering, ISSO, policy, and continuous monitoring teams.
• Lead recurring operational meetings, status reviews, backlog reviews, and action item tracking.
• Maintain the Integrated Master Schedule and coordinate deliverables across the program.
• Monitor service delivery, staffing, workload balancing, and operational performance.
• Track risks, issues, assumptions, and dependencies while coordinating mitigation activities.
• Ensure recurring reports, metrics, dashboards, and executive briefings are delivered accurately and on schedule.
• Coordinate onboarding activities, knowledge transfer, and operational readiness during contract transition and throughout program execution.
• Serve as the operational escalation point for cross functional issues requiring coordination between technical teams.
• Support Government leadership through recurring operational reviews and program governance meetings.
• Drive continuous process improvement by identifying workflow bottlenecks, improving coordination, and increasing operational efficiency.
• Coordinate surge support during high priority incidents, major vulnerability response activities, or emerging operational requirements.
• Partner closely with the Program Manager to ensure contractual commitments, performance metrics, and customer expectations are consistently achieved.

Job Qualifications

• Bachelor’s degree in Cybersecurity, Information Technology, Information Systems, Computer Science, Business, or related field.
• Approximately 5 or more years of experience leading cybersecurity operations, security programs, or enterprise IT operations.
• Experience managing cross functional technical teams supporting Federal customers.
• Experience coordinating multiple concurrent workstreams with competing priorities.
• Familiarity with cybersecurity operations, vulnerability management, RMF, incident response, or security engineering programs.
• Experience developing executive status reports, operational dashboards, and performance metrics.
• Strong organizational, communication, and stakeholder management skills.
• Experience supporting Federal cybersecurity programs operating under FISMA or NIST guidance.

Preferred Qualifications

• Experience supporting NIH, HHS, or other Federal civilian agencies.
• Experience supporting enterprise cybersecurity operations centers or integrated cyber programs.
• Familiarity with Continuous Diagnostics and Mitigation (CDM) programs.
• Experience coordinating RMF lifecycle activities and continuous monitoring efforts.
• Experience working with , Jira, Microsoft Project, Power BI, SharePoint, or similar collaboration and reporting platforms.

Preferred Certifications

One or more of the following is preferred:

• PMP
• CAPM
• ITIL Foundation or higher
• CISSP
• CISM
• Security+
• CGRC