Incident Response Analyst

Location: Mexico Off-Site, Colombia Off-Site, Panama Off-Site, Mexico City, Panama City, Brazil Off-Site

Time Type: Full time

Job Description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
 
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
 
AI Fearlessly.

Position Summary:

The Incident Response Analyst is a experienced position that supports TrendAI efforts to provide incident response for TrendAI and its customers. This role blends technical knowledge and experience performing incident response, network monitoring, and performs related malware analysis.

Duties & Responsibilities

• Investigate, triage, and respond to security incidents for TrendAI customers across endpoints, networks, and cloud environments, including leading efforts related to containment, eradication, and forensic analysis.

• Conduct thorough root cause analysis and document findings in clear, actionable reports that support both technical teams and stakeholders.

• Perform proactive threat hunting activities to identify adversary behavior that may have evaded existing detection mechanisms.

• Communicate timely and effectively with internal teams and customers.

• Provide timely, actionable updates to customers or internal stakeholders.

• Partner with detection engineering and security operations teams to improve visibility.

Required Qualifications

• 1–2+ years of experience in incident response, forensic analysis, and security operations.

• Strong English and Spanish communication skills, both written and verbal, with the ability to clearly convey technical findings.

• Strong understanding of operating systems (Windows, Linux, macOS) and enterprise environments.

• Familiarity with threat intelligence frameworks such as MITRE ATT&CK.

• Availability for occasional on-call support and after-hours incident response.

• Willingness to travel as needed to support engagements or customers.

Preferred Qualifications

• Industry certifications such as GIAC Certified Incident Handler (GCIH), GIAC Certified Forensic Analyst (GCFA), Certified Information Systems Security Professional (CISSP).

If this sounds like you or someone you know, get in touch or share this opportunity!

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