Senior Quality Engineering Manager

Location: Singapore - Local Office, Indonesia - Jakarta, Green Office Park 1

Time Type: Full time

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

About Traveloka

Traveloka is Southeast Asia’s leading travel platform, transforming how millions of users discover, plan, and experience travel. With products spanning flights, hotels, experiences, insurance, and financial services, we operate at the intersection of scale, speed, and complexity. At the core of our platform lies an unwavering commitment to quality, reliability, and exceptional user experience.

As we scale our multi-product, multi-locale ecosystem, quality engineering is no longer a checkpoint—it’s a strategic differentiator. Join us in shaping what great quality at scale looks like.

About the Role

We’re looking for a Senior Quality Engineering (QE) Manager to lead high-impact initiatives across domains and geographies. This role is pivotal in shaping and operationalizing our next-generation quality engineering vision—one that is automation-first, insight-driven, and tightly integrated into our SDLC.

You will work at the intersection of engineering, product, and operations, championing quality as a mindset and not just a milestone. From driving strategic automation programs to enhancing change safety nets and reducing production regressions, you’ll play a key role in scaling quality across Traveloka.

Key Responsibilities

Quality Strategy & Leadership

• Help define and drive the long-term Quality Engineering (QE) roadmap in alignment with broader engineering and product strategies.

• Lead strategic programs focused on defect containment, CI/CD integration, and automation scale-up.

• Translate organizational goals into quality initiatives that improve velocity, coverage, and reliability.

Cross-functional Influence

• Collaborate with product, platform, and SRE teams to integrate quality gates, pre-release validations, and production monitoring insights.

• Advocate and implement shift-left practices—ensuring quality is embedded early and consistently across all stages of development.

Automation & Tooling Excellence

• Scale E2E automation for multi-locale, multi-currency user journeys.

• Institutionalize test architecture principles, reusable frameworks, and self-healing pipelines.

• Drive adoption of modern test automation tools across the QE stack

 Metrics & Process Optimization

• Define quality KPIs (e.g., Change Failure Rate, Test Execution Time, Flaky Test Trend) and lead data-driven improvements.

• Streamline test lifecycle processes and reduce friction in validation, rollout, and rollback operations.

• Enhance test observability, traceability, and RCA automation for faster and smarter decision-making.

Team Growth & Development

• Lead, mentor, and inspire a distributed team of QEs and SDETs at both IC and manager levels.

• Cultivate a high-performance, growth-mindset culture with a strong bias for action and continuous improvement.

• Build bench strength through training, coaching, and strategic hiring

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.

• A strong academic foundation in software engineering principles and testing methodologies is preferred.

Why Join Us?

• Be part of the Quality transformation journey at one of Asia’s most admired tech companies.

• Work on complex, high-scale systems that impact millions of users across Southeast Asia.

• Collaborate with world-class talent in engineering, product, and design.

• Enjoy flexibility, autonomy, and growth opportunities in an inclusive and forward-thinking team

Ready to make an impact?

If you are passionate about building for quality at scale, transforming how teams think about risk, velocity, and coverage—and want to be a true catalyst for change—we want to meet you.

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Requirements

Must-Have Qualifications

• 10+ years of experience in software quality engineering, with at least 3+ years in leadership roles.

• Proven track record of scaling test automation frameworks and practices in large-scale, distributed systems.

• Deep understanding of SDLC, CI/CD, DevSecOps, and Agile/Lean delivery models.

• Experience in building automation strategies that address cross-platform challenges (web, mobile, API).

• Strong people management skills with the ability to coach, mentor, and develop technical talent.

Educational Background

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.

• A strong academic foundation in software engineering principles and testing methodologies is preferred.

Bonus Points

• Prior experience in high-growth tech/startup environments.

• Exposure to multi-locale and regulated product environments.

• Familiarity with release orchestration, feature flag management, and chaos/resilience testing.

• Experience integrating with cloud-native platforms (e.g., AWS) and observability tools.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!