Position Summary: 

• Manage, maintain, and provide engineering and administrative support for enterprise backup/recovery solutions and VMware environments
• Ensure applications and systems meet business continuity and disaster recovery (BC/DR) requirements
• Manage data retention lifecycle for compliance and archival storage of data 
• Responsible for hardware associated with enterprise backup/recovery solutions
• Responsible for server hardware associated with VMware environments

Primary Duties and Responsibilities: 

• Implement and operate tactical plans that align with management-defined strategies to meet corporate, divisional, and team goals
• Implement and maintain backup policies, schedules, and standards
• Plan and execute proactive and reactive BC/DR activities
• Interact with customers to understand and deliver data protection solutions that meet their requirements
• Create documentation related to backup/recovery solutions
• VMware administration includes build, deploy, and patch management

Qualifications: 

• 7+ years’ experience supporting data protection programs and technologies
• Minimum 2 years' experience supporting VMware programs and technologies
• Ability to establish and maintain data protection architecture, policies, procedures, and schedules
• Ability to troubleshoot networks and perform VMware system administration
• Prior experience managing BC/DR program or participation in related activities
• Demonstrated skills in decision making/judgement and initiative
• Possess interpersonal skills and organizational savvy
• English (reading, writing and speaking)

Optional Desired Qualifications: 

• Global infrastructure support preferred experience
• Exposure to system administration, engineering, or scripting/programming desired
• Exposure to other facets of IT helpful
• Exposure to Cohesity backup solutions and Proxmox VE is helpful
• Knowledge of PCI requirements and controls desired
• Knowledge of Office 365/MS Teams/MS Notes desired

Education and Certifications: 

• Bachelor’s degree or equivalent experience required
• ITIL certification is preferred
• VMware certification is desired but not required