Customer Project Manager Recycling, Thailand*

Company Description

Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food industries and is therefore uniquely positioned to shape the Circular Economy, creating demand for this way of thinking in the world. At TOMRA we want to be a thought leader, encouraging a more sustainable way of thinking and inspiring active change around the world.

TOMRA Recycling is a global leader in the field of automated sensor-based waste sorting, also being a pioneer in its field - currently TOMRA Recycling has an installed base of close to 6,460 units across more than 40 markets.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. 

Job Description

Join our dynamic international team in APAC, working closely with colleagues across borders and reporting directly to the Team Lead CPM in China.

As a Customer Project Manager specializing in Metal and Waste Recycling for the Thailand and India markets, you will oversee projects in line with established procedures, act as the key liaison between internal and external stakeholders, monitor payments, distribute project reports, and ensure customer acceptance.

This role offers a unique opportunity to collaborate with global experts, exchange knowledge, and grow professionally, all while making a meaningful impact in advancing the Circular Economy.

Your tasks:

• Customer-Focused Project Management: Independently manage and execute customer projects in metal and waste recycling, ensuring compliance with procedures while overseeing technical, commercial, and organizational aspects for successful delivery.
• Contract & Project Coordination: Review sales inputs and contract details while managing internal projects using relevant software. Ensure seamless customer communication and collaboration for the successful execution of projects. 
• Customer Engagement & Project Success: Build strong customer relationships, providing technical consultancy on complex recycling plant designs while supporting the sales team. Ensure successful project execution within budget and timelines, meeting customer expectations, and driving continuous process improvements. 
• Monitoring and Payments: Monitor project progress, including payment processing. 
• Project Closure: Distribute project closure reports and perform post-cost calculations. 

Qualifications

• Location: Bangkok, Thailand
• Language Skills: Thai (Native/Fluent), English (Full professional proficiency), Indian (a plus)
• Willingness to Travel: 30-50% travel, mainly in India and Thailand
• Education: Degree in a technical field such as Mechanical Engineering, Electrical Engineering, Environmental Engineering, or a related discipline.
• Experience: Experience in an industrial or recycling environment is a plus.
• Technical Skills: Ability to read mechanical drawing and wiring diagram
• Cross-Cultural Awareness: Ability to collaborate effectively in a global environment, encouraging inclusivity, respecting diverse perspectives, and balancing global strategies with local actions.
• Customer Orientation: Strong ability to understand and relate to local customers, recognizing their unique perspectives and cultural nuances.
• Self-Leadership: Proactive, responsible, and committed to continuous growth and development.

Additional Information

We offer:

• A rewarding, unique and exciting full-time position in a fast-growing solid company focused on having a positive impact on the planet and making every resource count.
• Competitive compensation package including insurances, bonus and share scheme.
• Experience an international working environment with a great company spirit and an open feedback culture.
• Opportunities for professional and personal development, including on-the-job learning, specialized courses, and conferences.
• Embrace a Norwegian corporate culture that values transparent communication and eliminates hierarchical thinking.
• Engage in teamwork with highly qualified colleagues, providing opportunities for mutual learning and collaboration.

Interested?

Please send your CV in English.

(!) We value your time, instead of lengthy motivation letter, simply answer one question in the "Message to Hiring Manager" section when submitting your resume:

• What is the name of the main sorting machine at TOMRA Recycling?

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important – it’s a match!

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