Customer Project Manager* - EMEA

Company Description

Why TOMRA?

TOMRA is a world leader in optical and electronic sorting equipment. TOMRA Sorting Solutions is a dynamic company with an outstanding product line and an excellent level of customer satisfaction.

Why is it worthwhile to start and stay at TOMRA? Quite simply, we are a steadily growing international company that has retained its family atmosphere. Our corporate culture is Norwegian, which means there is no hierarchical thinking. If you are interested in titles and hierarchy you are at the wrong place here. We see a bright future in economic terms. Aside from that, it´s nice to know that our recycling machines are helping to make the world cleaner.

At TOMRA, we place significant emphasis on maximizing resource value and utilization, which contributes to the concept of the circular economy: an economic system designed to keep products, components and materials at their highest value throughout their life cycles within a closed loop.

Technology plays a crucial role in achieving this, with advances in certain fields helping to bring about new approaches that can help maximize the value of resources and – crucially – reduce waste.

OUR ROLE

TOMRA’s sensor-based solutions play a key role in optimizing resource productivity, particularly in the fields of waste management and recycling, where sensor-based technology can be used to increase precision and streamline processes.

To achieve the ambitious aim of a circular economy, it is necessary to employ state-of-the-art approaches that push boundaries, and TOMRA’s reverse vending and waste sorting solutions help to achieve this by recovering materials and providing valuable insight into the composition of these materials.

The result is a greater understanding of where efficiencies can be made to minimize costs and waste, and better utilize resources within a closed loop – further mitigating the impact of CO2 and other emissions and inefficiencies.

Job Description

Responsibilities:

• Project Management: Take responsibility for executing projects in the field of metal and waste recycling, following applicable procedures.
  • Contract Review: Review sales inputs and contract details.
  • Internal Project Coordination: Coordinate internal projects using relevant software (ERP system, etc.).
  • Interface Clearance: Collaborate with internal and external customers to ensure smooth communication.
  • Customer Acceptance: Achieve customer acceptance for completed projects.
  • Monitoring and Payments: Monitor project progress, including payment processing.
• Project Closure: Distribute project closure reports and perform post-cost calculations.
• Customer Relationship Building: Establish and maintain reliable relationships with customers to address any issues.
• Technical Consultancy: Provide technical advice to customers and sales teams on complex plant designs.
• Sales Support: Assist the sales team.
• Successful Project Execution: Ensure projects are executed successfully within budget and timelines, meeting customer satisfaction.
• Continuous Process Improvement: Drive improvements within your area of responsibility.

Qualifications

Requirements:

• Technical Education and Knowledge: Essential technical education and knowledge.
• Fluent French and English Proficiency: Strong language skills in both French and English are essential.
• Location: Reside either in France near an airport or in Germany close to Koblenz.
• Willingness to Travel: Approximately 60% travel, sometimes abroad.
• Self-Motivation and Task Completion: Demonstrate self-motivation and the ability to fully complete tasks.
• Excellent Coordination and Organizational Skills: Strong coordination and organizational abilities.
• IT and Network Skills: Proficient in IT and network skills.
• Business Experience: Experience in a support function.
• Ability to Read Drawings: Capable of reading technical drawings.
• Effective Communication: Good verbal and written communication skills.
• Problem-Solving Skills: Strong problem-solving abilities.
• Customer Orientation: Ability to relate to local customers, their perspectives, and cultural nuances (preferably with local cultural experience).

Additional Information

Your benefits

• 30 days annual leave;
• Supported company pension scheme;
• Supported group accident insurance;
• International SOS for private use;
• Hybrid working principles, flexible working hours;
• Opportunity to purchase TOMRA shares;
• Employee benefit discounts for TOMRA Online Shop;
• Company (e-) bike leasing;
• Gym membership coverage support;
• Office comfort: free parking spaces, canteen, coffee machines;
• Professional and personal development: learning on the job, specialized course, conferences etc.;
• Coaching opportunities - Individual Development Programs;
• Norwegian corporate culture (no hierarchical thinking, transparent communication culture).

Interested?

Please send your CV in English.

(!) We value your time, instead of lengthy motivation letter, simply answer following questions in the "Message to Hiring Manager" section when submitting your resume:

• What is the name of the main sorting machine at TOMRA Recycling?
• Do you have a technical education?
• Do you speak French?

*Tomra does not discriminate based on gender, race or ethnicity, religion, skin color, sexual orientation or identity, disability, age, and other protected status characteristics according to applicable law. We are committed to a diverse and inclusive environment and take pride in being an equal opportunity employer.

Most importantly, it fits!

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