Card Readers, Engineering Manager

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Software Engineering Manager for the Card Readers team, you will help shape multiple teams creating a new strategic & innovative pay-in product line, handling millions of transactions across tens of thousands of restaurants per day. You will grow the skills of your teams over time. You love finding creative ways to help your teams become more efficient. You will connect your teams’ work to Toast’s broader mission. You are interested in the technical work, and have enough experience and judgment to ensure that engineers are moving in the right direction. On a given day, you might be reviewing design documents and PRs, coordinating discussions between teams, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s with team members.

About this roll*: (Responsibilities)

• Drive delivery of business outcomes across multiple teams working with hardware integrations, SDK building and EMV certification.
• Collaborate closely with PM and vendors to align on actionable, valuable work defined for the team
• Collaborate with the Senior Leadership make sure the OKRs and KPIs of the area are healthy
• Keep product quality high through QA management.
• Ensure end-to-end delivery of hardware, software & certification, including team ownership of monitoring and production issue remediation
• Coach individuals in professional and technical development
• Mentor both new and experienced Tech Leads
• Grow teams to meet business needs via recruiting

Do you have the right ingredients*? (Requirements)

• Experience writing, delivering, and operating software in a SaaS environment
• 3-5+ years mentoring and growing successful engineering teams
• Payments background is essential, ideally with Hardware and/ or Firmware building experience, preferably on an Android environment
• Proven expertise to wade through complexity and create clear working solutions in coordination with partners on product, QA, operations and stakeholders across multiple teams
• A bias towards action, with the ability to balance between getting things done and making things perfect
• A want to continuously grow knowledge and push for industry defining designs
• A strong sense of empathy for customers and teammates
• A desire to build a diverse team that wins together and prioritizes customer success
  
  

*This is a hybrid role requiring in-office presence two days per week*

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*We love a great bread/food pun

#LI-Hybrid