Staff Software Engineer

You’ll join the team primarily responsible for our overall front-end experience, where you’ll build complete product features as well as tooling and libraries to enable other engineers to ship faster, higher quality software. However, we’re still a small but growing software engineering organization, so this role is not strictly limited to any single part of our product or stack.

This role is about more than writing code: you'll have an influential voice in shaping our technical direction, our product, and our culture. We have a hugely supportive and collaborative engineering team that takes great pride in the work we do and the challenges we solve. We’re eager to help grow and nurture each other’s abilities and also create an environment where we have the ability to do our very best work.

Location:

You can work fully remote within Boston, New York or New England states. We have an office in downtown Boston. You can work from here whenever you like, or meet with other MA based engineering team members. 

What you will be doing: 

• Own and architect critical parts of our frontend application, making key decisions that impact the entire application's scalability and performance.
• Identify and solve our most ambiguous, high-impact problems.
• Drive technical strategy and best practices across the frontend team, championing code quality, testing, and performance optimization.
• Mentor other engineers, teaching advanced problem-solving approaches and explaining complex concepts in an accessible way to engineers of all levels.
• Collaborate closely with product and design teams to shape product features, ensuring technical feasibility and alignment with business objectives.
• Influence team priorities and resource allocation to address the most critical technical challenges and opportunities.

Projects you might work on:

• Redesigning core application architecture to support our next phase of growth and feature development.
• Accelerate the creation of a design system, working with designers to build accessible, reusable components that enhance developer productivity across all teams.
• Owning the end-to-end development of major new features, from initial concept and technical planning through to final implementation and performance optimization.
• Collaborating with our Product and Design teams to build out entire product features, like a command bar, in-product notifications, drag and drop for folders and page collections from early tech plans to final UI fixes.
• Writing a blog post to share something interesting we learned with the community.

Is this the right role for you? 

• 9+ years as a professional software engineer. This is a senior role and we’re looking for candidates with a well of experience to draw from.
• Your abilities matter, not your education or exactly where you’ve worked. We just need you to show us that you have accumulated the skills and knowledge needed to succeed.
• Cybersecurity knowledge isn’t required. We take application security seriously, but for this role you don’t need any experience in that area.
• This role is broad, not specialized. While your main focus will be on the React web application, you’ll work right across our backend, frontend and infrastructure. You don’t need to have expertise in all of these areas (no one on the team does), but you will need to be comfortable pitching in anywhere when needed, with the support of your teammates. This allows us to be more effective as a team, and provides a lot of opportunities for you to learn.
• We’re focused on the most important problems, not the most interesting ones. Your time and energy are limited, so in order to succeed you’ll need to spend it where it will make a difference. We view technologies as a means to an end, and stick to simple, common tools - Ruby, Rails, React, TypeScript, Postgres, Redis and Docker.
• We work healthily and sustainably. We work reasonable hours, we take our holidays and we plan our workloads realistically. No matter how excited we get by a project, it’s more important to not get burnt out from overwork.
• Your contributions will be obvious. On a small team like ours, you don’t have to spend a ton of time and energy making sure your work is seen - your impact and value will be clear to everyone.
• We’re building an inclusive, supportive team. We have a wonderfully wide spectrum of colleagues, and we treat them all with kindness and respect - we expect that you will too. We don’t hire people that treat their colleagues badly, no matter how talented they are.
• We’re bringing programming to everyone. As software engineers, we can appreciate the power of using software to automate manual work. In our team, we get to use our knowledge to help bring this power to our customers, without them having to learn how to code.