TikTok Shop - Data Analyst - Governance and Experience

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

We are looking for Data Analysts to join our Global e-commerce Governance and Experience Data Science team. The Governance and Experience team strives to build a worry-free shopping journey for our users on TikTok. We provide a trustworthy e-commerce experience by eliminating malicious sellers, ensuring listings are policy compliant, ensuring users receive authentic products in the condition they expect, and in the rare chance the order experience does not meet customer expectations, we make things right by providing hassle-free solutions.

Responsibilities
1. Responsible for the data analysis for E-Commerce, focusing on Governance and Experience for users and the platform;
2. Describe the situation of the business, explain the fluctuations of business and provide valuable suggestions with reports;
3. Design the monitoring systems independently to reflect any changes of business in time;
4. Dedicated to data insight and data solutions for governance and experience, helping to ensure a safe and trustworthy marketplace for our buyers, sellers and creators. Ultimately, aims to empower data intelligence systems to evolve, making the E-Commerce ecosystem better and better.1. Bachelor's degree or above, major in mathematics, statistics, computer is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation;
2. Proficient in SQL and Tableau, and familiar with Python or R for data analysis is a plus;
3. At least 3 years of working experience in data analysis, experience in Ecommerce trust & safety/customer experience is highly preferred;
4. Able to complete reports and communicate with the global team and senior leadership independently;
5. Ability to quickly pick up the business domain, be a fast learner and be curious;
6. Can keep up with the fast growing business pace, be brave for pressure and be flexible for changes.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2