Description
About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. About the team Pangle is the Ad Network of TikTok for Business, connecting worldwide advertisers with 1B+ DAUs through thousands of locally popular publishers. Pangle has established an industry-leading Ad Network in 20+ emerging markets, with proven success in Asia Pacific, the Middle East, and Latin America. Responsibilities: - Provide technical support for cross-functional partners and provide professional troubleshooting solutions to resolve customer issues. - Conduct training sessions and seminars: Assist partners to finish SDK or DSP integration and ensure the normal operation of cooperation. - Assist the business development team in collecting and organizing feedback from developers. Also, feedback should be given to the product managers to help with product feature updates. - Give ad monetization optimization suggestions and share with partners the best practices through data analysis. Also being able to summarize technical documents and FAQs. - Familiar with advertising monetization products, SDK, or Ad exchange platforms.Minimum Qualifications: - Undergraduate/ Postgraduate degree in Computer Science (or equivalent practical experience), with experience as a service-based engineer - Proficient in Android/iOS. Ability to use SQL for data query. Possess a solid programming foundation. - Have good communication skills, logic skills, learning ability, and a strong sense of responsibility; - Be able to adapt to the fast-paced and metrics-driven environment. Preferred Qualifications: -Fluency or proficiency in Mandarin, for product launches and communication with external stakeholders TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
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