Site Reliability Engineer, Edge Services- USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Insight:
CDN Site Reliability Engineering combines software and network engineering with system operations to build and run large-scale, massively distributed infrastructure. Our Edge SREs ensure infrastructure services are reliable, fault-tolerant, efficiently scalable and cost-effective. We dive deep into the stack, including network, OS, and applications, to quickly resolve complex functional and performance issues.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Architect and implement solutions that enable both internal and external customers to harness the power of TikTok’s content delivery network.
- Contribute to data pipelines, tools, automations, visualizations and monitors to facilitate the operation and optimization of edge services.
- Data monitoring and alerting, data quality assurance and anomaly detection.
- Document team processes and policies, including methods of engagement and SLOs.
- Analyze, design and implement solutions at the system level to remove bottlenecks and improve edge service performance.
- Implement monitoring and alerting to improve issue detection and response.
- Work in a fast-paced environment. Participate in technical operations and rotations in response to performance and reliability issues.Minimum Qualifications:
- Bachelor's degree with 2+ years of experience in Computer Engineering, Computer Science, or related fields, or equivalent experience.
- 2+ years working experience in the field of CDN performance and traffic engineering, network solution architecting or network-focused site reliability engineering roles.
- Experience in networking technologies such TCP/IP, BGP, DNS, etc. in a carrier-grade environment. Past experience with CDN technologies.
- 2+ years experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
- Strong analytical skills and the ability to solve real world problems in a fast moving environment.

Preferred Qualifications:
- Experience in operating in a multi-CDN environment.
- Understanding of IPv6 and IPv4-IPv6 coexistence technologies.
- Self-driven and capable of working with ambiguity and moving projects from concept to delivery.
- Experience in designing, analyzing and building automation and tools for large scale systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.