Machine Learning Engineer - Demand Forecasting (TikTok Global E-commerce Supply Chain and Logistics)

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Data-E-commerce-Global Supply Chain and Logistics team:
Our team is dedicated to enhancing clients' shopping experience and reducing operational costs in the supply chain and logistics of TikTok E-commerce by developing end-to-end algorithm capabilities using machine learning, operations research, data mining, and causal inference methods.

At TikTok, we are building a global e-commerce platform that connects millions of users with their favorite brands and products. Our Supply Chain and Logistics team plays a critical role in ensuring smooth operations and customer satisfaction. As a Machine Learning Engineer focused on demand forecasting, you will contribute to the development and implementation of cutting-edge machine learning models and algorithms to optimize inventory management, supply chain efficiency, and enhance the overall customer experience.

Role Overview:
We are seeking a highly skilled and motivated Machine Learning Engineer with expertise in demand forecasting to join our dynamic and fast-paced team. In this role, you will collaborate with cross-functional teams including data scientists, engineers, product managers, and business stakeholders to develop innovative solutions that accurately forecast demand patterns and optimize inventory planning.
Responsibilities:
1. Develop and implement end to end machine learning models and algorithms for demand forecasting in the context of TikTok's global e-commerce supply chain and logistics operations.
2. Collect, clean, and preprocess large-scale data sets to ensure data quality and suitability for forecasting purposes.
3. Collaborate with data scientists and domain experts to understand business requirements, identify key demand drivers, and incorporate relevant features into forecasting models.
4. Conduct exploratory data analysis to gain insights into demand patterns, trends, and seasonality factors that influence purchasing behavior.
5. Build scalable and efficient data pipelines to automate data preprocessing, model training, and prediction processes.
6. Evaluate and optimize the performance of existing time series forecasting models, and propose enhancements or alternative approaches to improve accuracy and robustness.
7. Collaborate with software engineers to integrate machine learning models into production systems and ensure reliable and timely delivery of forecasts.
8. Monitor model performance, identify anomalies, and develop proactive measures to address potential forecast errors or biases.
9. Stay up to date with the latest advancements in machine learning, demand forecasting techniques, and related domains, and apply this knowledge to enhance the team's capabilities.
10. Communicate findings, insights, and technical concepts effectively to both technical and non-technical stakeholders, fostering a collaborative and data-driven decision-making culture.
1. Master's or advanced degree in Computer Science, Machine Learning, Statistics, or a related field.
2. Proven experience as a Machine Learning Engineer or Data Scientist, with a focus on demand forecasting and supply chain optimization.
3. Strong proficiency in machine learning techniques, including time series forecasting, regression, classification, and clustering.
4. Familiarity with processing big data on cloud platforms (e.g. pyspark) and deploying machine learning models at scale.
5. Strong analytical and problem-solving abilities, with a track record of delivering practical and impactful solutions in a fast-paced environment.
6. Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and convey complex technical concepts to non-technical stakeholders.
7. Experience in the e-commerce, logistics, or supply chain domain is a plus.
8. Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at dataecommerce.accommodations@tiktok.com.