Engineering Manager, Global E-Commerce Governance Services

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Global e-commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global e-commerce business team hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

The e-commerce Risk Control team is dedicated to protect TikTok Shop from fraudulent activities and user abuses, ensuring a trustworthy and user-friendly marketplace for buyers, sellers, and creators. As a global team, we are developing and managing foundational platforms including the risk decision engine, enforcement framework, and model & graph platforms. These systems are tackling some of the highest throughput challenges across TikTok E-commerce. In the US, our team collaborates closely with product, data, and operations teams to address challenging fraud attacks, enhance platform capabilities, and develop features to ensure efficient deliveries of risk events, strategies, and enforcements.

Responsibilities
- Strong hands-on abilities, including designing/architecting the solution and providing technical support for engineers in the team.
- Align with business and org objectives, coordinate with cross-functional teams on delivering key results, and contribute technical decisions on projects and products.
- Define long-term technical roadmap for the team.
- Build team structure and team morale. Help team members with their career growth.Minimum Qualifications
- Experience managing teams in a fast-paced environment.
- Effectively communicate technical information to both technical and non-technical collaborators across functions and levels.
- Strong experience with E-Commerce. Governance experience including Anti-Fraud and Risk Management.
- Excellent leadership, communication, and management skills.

Preferred Qualifications
- Bachelor or higher degree in Computer Science or related technical discipline.
- Minimum 2 years of experience managing a software engineering team with 5+ engineers.
- Minimum 5 years of experience developing highly scalable backend services and systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2