AML Compliance Product Manager, Financial Crimes Technology - USDS

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The USDS Financial Crimes Compliance (FCC) team executes various AML functions, including investigations of transaction monitoring alerts; investigations of suspected money laundering, financial crime, and scam/fraud activity from internal and external partners; KYC/CDD/EDD reviews; and other related duties. This role will oversee the management, development, and enhancement of compliance products within the FCC department, serving as the bridge between the operations team and engineering team to support business needs.

About the Role
The AML Compliance Product Manager will play a pivotal role in optimizing and managing a suite of compliance products within the Financial Crimes Compliance function. This position involves overseeing the development and enhancement of platforms and tools to enable operations, advance risk detection, and support compliance requirements. The Product Manager will work closely with both the operations and engineering teams to bridge gaps, ensuring seamless product functionality and alignment with business needs and compliance goals.

This role will be responsible for conducting User Acceptance Testing (UAT), managing cosmetic and functional updates, and owning Business and Product Requirements Documents (BRDs/PRDs) for multiple products. The role will also establish metrics to monitor product performance, assess existing tools, and identify opportunities for improvements.

To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Oversee full lifecycle of compliance products, including in-depth requirements analysis, roadmap planning, technical specification/design, user acceptance testing, and deployment across FCC. Define and monitor performance metrics.
- Collaborate with cross-functional partners to align solutions with business and operational needs to enhance overall operations and risk mitigation capabilities.
- Drive the integration of advanced technologies, including machine learning, AI-driven rule engines, and automated decision-making frameworks to enhance real-time detection and response capabilities.
- Conduct in-depth code and architecture reviews to ensure adherence to compliance protocols, optimization for scalability, and collaborate with teams to troubleshoot, refine workflows, and validate technical feasibility at every phase of development.
- Perform special projects and additional duties and responsibilities as required.Minimum Qualifications
- Bachelor’s degree in Business, Finance, Computer Science, or a related field.
- 5+ years of experience in product management, preferably for consumer-facing or compliance-related products.
- Demonstrated success in leading product initiatives in fast-paced environments, with a strong ability to drive results.
- Strong analytical capabilities to leverage data for informed product decisions and continuous improvement.
- Ability to translate and document business, operational, and regulatory requirements into technical requirements; liaison between teams requesting and developing products; managing development milestones and timelines; oversee deployment of products; and manage products after go-live.
- Proven ability to thrive in a high-tempo environment and effectively manage day-to-day challenges with resilience.
- Strong written/verbal communication, critical thinking, problem-solving skills, multi-tasking capability, team-oriented, and a self-starter, with the ability to work effectively across broad teams and influence stakeholders at all levels of the organization.

Preferred Qualifications
- In-depth familiarity with compliance systems and products used in the financial services and fintech sector, including experience implementing solutions that meet U.S. regulatory and compliance expectations.
- Advanced understanding of BSA/AML and OFAC requirements and regulatory obligations and their implications for fintech, ecommerce, and payments, with involvement in compliance programs tailored to these requirements.
- Experience in managing projects with cross-functional teams across different time zones and cultures, demonstrating the ability to navigate diverse environments.
- Exceptional attention to detail and a commitment to maintaining high standards in compliance activities.
- Highly-motivated, analytical, organized, innovative, and adaptive.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.