Salesforce Agentforce Developer - Philippines

Location: Thunder Philippines

Department: Delivery - Philippines

Location Type: REMOTE

Employment Type: FULL_TIME

• Develop and maintain Salesforce applications using APEX and other Salesforce technologies.
• Analyze business processes and translate them into effective Salesforce solutions.
• Design, configure, and maintain Salesforce lab demo environments to support testing, demonstrations, and training sessions, ensuring optimal performance, security, and data integrity.
• Manage Salesforce projects from conception to implementation, ensuring they align with business objectives. 
• Collaborate with cross-functional teams, delegating tasks to all project team members in order to deliver high-quality projects that use AI in Salesforce.
• Lead projects by being the primary point of contact for clients and Project Managers, along with being accountable for each project team member’s performance within the project.
• Provide technical support and training to users as needed, including explaining Generative AI fundamentals.
• Stay updated with Salesforce releases and recommend improvements leveraging new features, especially around Agentforce, Data Cloud, and AI capabilities.

• 5+ years experience developing specifically for Salesforce, specifically in Sales & Service Cloud.
• Preferred experience: Salesforce Einstein, OOTB GenAI & Predictive Features (Case Classification, Predictive tooling, etc), Agent Studio (fka Copilot) Prompt Builder, DataCloud (External Data Input, Structured and Unstructured data), and/or Experience Cloud (MIAW, Omni-Channel setup experience).
• Exposure and experience with Generative AI technologies or capabilities.
• Hands-on experience working with data sources, APIs, and integration tools to ensure seamless data flow and accurate data management within the Salesforce ecosystem.
• Experience with data management and governance best practices including privacy and consent.
• Detailed understanding of the development of modules within Salesforce and how those modules tie into a broader solution.
• Proficiency in programming using Salesforce.com, Java, JavaScript, and XML and their use in the development of CRM solutions.
• Bachelor's or Master’s degree in Computer Science, MIS, IT or other computer related disciplines.
• Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects.
• Strong communication skills – written, verbal and interpersonal.
• Ability to build and maintain effective working relationships with other team members (immediate team as well as cross-functional teams).
• Self-motivated with strong analytical and problem-solving skills.
• Required Salesforce Certifications:
  • Salesforce Administrator
  • Salesforce Advanced Administrator
  • Salesforce Platform Developer
• Preferred Salesforce Certification:  
  • AI Specialist

• A Culture of Builders – We’re a global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
• Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

• Generous Health Benefits – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
• Ownership & Impact – Every employee plays a part in what we’re building (including our CEO/Founder and bosses). Come make your mark!
• Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
• Celebrating You - Enjoy competitive vacation days, wellness leave, and a 13th-month pay—plus performance bonuses and anniversary rewards to celebrate your impact! And because family matters, we provide maternity and paternity leave to support your journey.
• Work from anywhere (well, almost 😉) - Enjoy the freedom of Permanent Work From Home (WFH), and an annual WFH Stipend - because the best work happens where you’re happiest.
• People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive professionally and personally.
• Work Smart, Play Hard - We love to mix work with play – whether it's a casual get-together, a fun virtual activity, or a company celebration, it’s all about connecting and having a good time together.