Software Engineer, Customer Growth, SEAL at Thumbtack

Description

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers

Available nationwide in every U.S. county
85 million projects started on Thumbtack
11 million 5-star reviews and counting
Pros earn billions on our platform
1000+ employees
$3.2 billion valuation (June, 2021)

About the SEAL team

The Search Engine and Landing Optimization team (SEAL) is focused on optimizing the furthest upfunnel landing pages for users. We experiment to improve the user experience on these pages and to shepherd users downfunnel to where Thumbtack can provide value. Along the way, we observe SEO best practices to ensure that these upfunnel pages rank strongly on search engines that will enable our users to find Thumbtack when it’s time to get help.

As the product owners for the pages users see at the beginning of their journey, there’s a lot we can do to pair users with value early in their search and to help get them to the right place.

Challenge

Many of the sorts of changes we’re making are unproven, and as a data driven company, we prefer to run experiments that vet our hypotheses. As an engineer, balancing places we can be scrappy to test ideas quickly vs places we need to take more care to exercise engineering rigor and build things the right way is important. Given we have cross functional teams, if you like looking at user problems from a product or design perspective, you’ll be a great fit for this.

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Minimum of 2+ years of experience in software engineering
Fluent in at least one major programming language and would be able to switch between multiple languages. We mainly use Go, Python with Swift, Kotlin and Java for our mobile apps
Solid experience building software on top of relational & non-relational databases such as Postgres, MySQL, DynamoDB
Write high quality, maintainable, testable code
You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products
You’re curious, you’re data-driven, you love to ask questions, and you think critically about problems
You love delivering value to your users and your teammates through your work

Bonus points if you have

Experience with test and learn culture or A/B testing as a practice
You’ve demonstrated your ability to thrive in a fast-paced startup environment

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $161,500.00 - $209,000.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $137,275.00 - $177,650.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

#LI-Remote

Benefits & Perks

Virtual-first working model coupled with in-person events
20 company-wide holidays including a week-long end-of-year company shutdown
Library (optional use collaboration & connection hub) in San Francisco
WiFi reimbursements
Cell phone reimbursements (North America)
Employee Assistance Program for mental health and well-being

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

Thumbtack

Home Services Local Professional Services Service Industry

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