Lead Product (Solutions) Architect

About the Position

At Thryv, we are a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

This role is responsible for the design, planning, and execution of architectural projects.  This role is responsible for partnering with key roles (e.g. product owners, application owners, designers, developers, business analysts, project managers, etc.) to create solutions that are aligned to the architecture principles, leverage common and cloud-based solutions and services, and meet the financial targets (cost and benefits). Within the solution development lifecycle, this role will be accountable for solution evaluation and selection, buy vs. build decisions, and early-phase project estimates which contribute to the technology needs and business case.

Responsibilities

·       Represent technology, strategy, and architecture in programs/initiatives.  Partners with business stakeholders to confirm understanding of business strategy and drivers, provide solutions architecture recommendations, design, and guidance.  Provides technical leadership and mentoring to other team members on concepts, skills, and technical knowledge to reach their potential.  Expected to provide key decision-making insights, responsible for developing technical solutions to business problems and ensuring that those solutions are efficiently implemented.

·       Leads the evaluation and selection of technology products to meet strategic business initiatives.  Initiates and executes proofs of concept and builds prototypes to assess new solution approaches and technologies where necessary.  Works alongside development teams, leading meetings where necessary, and serves as a guide and decision maker for technical solutions.

·       Researches the best practices, trends, and innovations in the field, and proposes creative and feasible solutions.  Use sketches, design frameworks, architecture patterns, and tools to communicate their ideas to the client and the project team.  Analyze current system performance and recommend improvements.  Collaborate with other IT teams to ensure successful integration of solutions.

·       Participate in the development and execution of project plans and monitor project progress to ensure deadlines are met.  Able to select the most suitable vendor technologies and manage vendor relationships.  This includes an understanding of the features, capabilities, and limitations of vendor offerings and how the organization’s requirements can be met using vendor products.

·       Design and develop cloud-based logical architectures, such as software-as-a-service (SaaS) solutions, to meet strategic business and technology objectives through documentation of systems, architectures, process flows and value-chains.  Designs to anticipate application and operational failure.  Experience with serverless architectures.  Develops implementations for cloud microservice architectures and frameworks and complex and scalable microservice functions.  Manages tradeoffs between speed to market, quality, security, and financial impact.  Engages with partners and vendors from research to ensuring service delivery.

·       Provide recommendations on security best practices, scaling and high availability, monitoring, and cloud financial management.  Reviews and approves architecture analyses and designs from other architects to ensure fulfillment of requirements.

·       Understands how IT solutions will be implemented and able to mitigate risks.  This includes an understanding of how existing IT systems will be integrated within cloud architecture and how new technologies will be integrated with existing systems.

·       Demonstrated continual learning and improving knowledge and skills.  Up to date on the latest developments, technologies, and innovations in architecture, as well as the changing demands and preferences of the market.  A passion and a vision for architecture, and a willingness to experiment and explore new possibilities, develop and document technical standards and best practices.

Who We’re Looking For

·       Bachelor’s degree (or international equivalent), required.

·       9+ years of related experience, required.

·       12+ years of related experience, preferred.

·       Ability to learn in a complex and evolving environment; understand a business problem and be able to design a solution using the most suitable technologies.  Ability to recognize any potential business risks related to new technology implementations and can design solutions that mitigate those risks.

·       Strong organization skills; strong attention to detail and ability to ensure quality control.  Strong problem-solving skills with an ability to develop prototype solution and remain customer focused.

·       Presentation and communication skills, both written and verbal, with the ability to communicate technical information effectively with team members and others in the workgroup, getting solutions built using sound architecture principles; and comfortably and credibly present to senior leadership.

·       Resource management skills with the ability to create pragmatic, strategic technology alternatives to deliver short-term results while contributing to the long-term strategic direction.

·       Clear understanding and execution of a well-architected framework.  Experience with cloud (AWS preferred) infrastructure design; data/cloud security protocols and requirements; system, platform, and account migrations; network infrastructure; proper API implementation, and authentication systems.

·       Highly skilled in industry knowledge and understanding of architecture patterns, models, and tools; demonstrated experience of cloud service-oriented architecture; experience with databases and data modeling techniques such as ERD creation.

·       The ability to perform regular architecture design reviews; implement both data architecture and security architecture designs; plan for high available architecture.

·       The ability to use various programming cloud languages and technologies (e.g. Snowflake, S3, Lambda, DynamoDB, GraphQL, RDS, SQL, NoSQL, ECS, EKS, Python, Java, Kubernetes, Docker, React JS, JavaScript, Node.JS, Postman, Rest).

·       Ability to travel less than 5% of the time.

·       Must be 18 years of age or older.

·       Must successfully complete pre-employment screening process, as required.

·       Must successfully complete any required training or orientation courses, as needed.

What We Offer

Life requires balance. So we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

·       Medical, dental, and vision plans, plus a wellness program with added incentives

·       401(k) savings plan with company match and employee stock purchase plan

·       Continuing education benefits with tuition assistance programs

·       Paid time off including holidays, vacation, sick, personal, and winter close

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S. and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get work done.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values:

· Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.

· Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen and understand the ask.

· Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.

· Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.

· DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).

· Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.

· Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. 

We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

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