The Technical Principal brings extensive experience in the Technology & Business services vertical and leverages the global and NA technology strategy to create a technology vision and strategy aligned to the go-to-market strategy for the NA CMTB Market. They act as a partner to the business and their success is measured by the success of the market.
In conjunction with demand, technology and advisory functions, market and client Leadership teams, they drive and execute on the go-to-market strategy for the assigned market. They focus on building exec engagement with
CTOs/CIOs/Heads of Engineering and Heads of delivery.
They strategically understand, assess, define and sell technology solutions and deliver value to clients within the market and enable ThoughtWorks to attract and retain clients and technical talent.
They shape the Market’s technical culture and participate significantly in the entrepreneurial process of growing a market and running a healthy commercial business. This includes but is not limited to creating the tech strategy, supporting operations and recruiting, team building and talent cultivation.
They lead and support technologists who are serving clients within the Market, while demonstrating executive presence with high level client counterparts. Leveraging a deep understanding of our business and our clients, Market Tech Directors galvanize, connect and align talent with our go-to-market strategy and client needs.
Leadership is a continual balancing act between demand, delivery and talent depending on the needs of the business. Understanding and making strategic trade-offs across these areas is key
Job responsibilities
- Provide input to and execute the NA CMTB technical and market business strategies in the media.
- Work with Service Lines and other regional and global services to apply services to the local market.
- Support the demand organization in business development pursuits and technology solutions that allow us to attract and retain clients and technologists.
- Collaborate and share best practices across Markets and Service Lines.
- Actively build and leverage a professional network in the local tech community.
- Provide technology solution oversight and leadership on existing client engagements.
- Build trusted relationships with senior client technology leaders on key focus accounts.
- Lead the resolution of client/account escalations in the technology organization.
- Work with delivery and Service Line leadership to implement processes and technology that support business value and efficiency across business and technical teams.
Job qualifications
Technical Skills
- 15+ years of technical breadth and depth experience mix.
- 10+ Tech Execution/Leadership experience in the business services industry.
- Intimately familiar with SaaS based core technology systems and other SaaS solutions.
- Intimately familiar with the principles of business capabilities such as consultative selling and client relationship management, service portfolio management, professional development and training services, compliance and legal advisory, business process outsourcing (BPO).
- Experience of having led (or been a part of) Technology/Digital Transformation engagements in the technology industry.
- Support staffing to ensure we have the right technical leaders on the right engagements.
- Balance the needs of our clients, our talent, and our business, helping to articulate the tradeoffs and run a profitable business.
- Create and ideate with delivery and Service Lines on forward thinking engagement models, and the execution of those engagement models.
- Enable the creation of opinionated technology solutions for the Media and Entertainment domain that demonstrate that can add a clear competitive advantage to our clients.
- Understand and exercise pragmatic technology choices in build vs buy scenarios leading to an adaptable system that delivers the desired outcomes while balancing competing needs.
Professional Skills
- Strong communication skills; ability to consultatively engage & influence CTO/CIO/Principal architect level stakeholders as well as Tech Lead level stakeholders.
- Strong business acumen.
- Proven track record of consulting skills.
- Ability to influence, align and activate TWers.
- Ability to partner and collaborate with leaders and functional teams within the region.
- Experience in technical sales.
- Willing to travel.
- Internally: successfully played a Technical Principal for a number of financial services accounts executing core/digital transformation engagement in the past.
- Externally: played a CTO for a tier 2 or tier 3 business services organization, VP of technology or similar roles could have you set up well to take on this role.
Leadership Skills:
- Provide technology solution oversight and leadership on existing client engagements and build trusted relationships with senior client technology leaders on key focus accounts.
- You will lead the resolution of client/account escalations in the technology organization.
- Work with delivery and Service Line leadership to implement processes and technology that support business value and efficiency across business and technical teams and support staffing to ensure we have the right technical leaders on the right engagements.
- Balance the needs of our clients, our talent, and our business, helping to articulate the tradeoffs and run a profitable business. Create and ideate with delivery and Service Lines on forward thinking engagement models, and the execution of those engagement models.
- Enable the creation of opinionated technology solutions for the Technology domain that demonstrate that can add a clear competitive advantage to our clients.
- Understand and exercise pragmatic technology choices in build vs buy scenarios leading to an adaptable system that delivers the desired outcomes while balancing competing needs.
- Build and leverage a technology leadership team within the Market that drives results. Exhibit a strong passion and commitment to grow the next generation of technology leaders
- Ensure that all technologists have adequate support structures and connection to the Market.
- Identify technical capability gaps and partner with the Talent function and Technical Directors on ways to strategically build, recruit and rotate talent in order to close those gaps.
- Provide career paths that are motivational to technologists and drive value for our clients. Ensure those career paths are actionable on accounts by holding leaders accountable for individual and collective growth planning in their market/accounts/teams.
- Coach and lead Market technology leaders and subject matter experts and execute the performance development process for those technology leaders.
- Own the recruitment, engagement, development and retention of a diverse and capable market of technologists that are dedicated to our clients’ success.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
Salary
Benefits: https://www.thoughtworks.com/en-us/careers/benefits
The annual salary range posted is subject to many factors and may vary depending on experience, geographic location, job responsibilities, performance, skills and/or training.
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