Staff Software Engineer

ThoughtSpot is seeking an experienced Staff Engineer to join our Cloud Infrastructure team. In this pivotal role, you will architect, develop, and deploy a cloud-native control plane and data plane across multiple cloud environments (AWS, GCP, Azure) to support ThoughtSpot’s Business Intelligence (BI) application. You will lead cloud infrastructure initiatives and collaborate across teams to scale our platform, enabling it to run customer and internal workloads seamlessly across public, private, and hybrid clouds.

WHAT YOU'LL DO?

Architect, Develop, and Evolve Cloud Infrastructure:

• Design, build, and deploy cloud-native infrastructure to support ThoughtSpot's multi-cloud environment across AWS, GCP, and Azure.

• Lead the development of microservices-based infrastructure to host our BI applications and internal workloads.

• Develop a hybrid cloud strategy, leveraging both virtual machines and containerized services (Kubernetes, Docker)

• Work at the forefront of BI applications, delivered in a multi-cloud SaaS environment spanning a wide range of industries.

Leadership & Collaboration:

• Provide technical leadership to a team of developers, conducting architecture reviews, and code reviews, and sharing best practices in cloud-native software development.

• Lead cross-functional collaborations to ensure infrastructure is built for scalability, performance, and security.

• Lead a transformation of application cloud infrastructure architecture, contributing to large-scale cloud innovation.

• Mentor and develop team members, driving a culture of technical excellence

Automation & Infrastructure as a Service:

• Implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform, Ansible, and CloudFormation to automate provisioning and deployments.

• Provide automation and tools for both customer workflows and internal software development lifecycle (SDLC) processes.

• Integrate open-source technologies and custom-developed modules to build a state-of-the-art infrastructure stack.

Monitoring & Operations:

• Develop and maintain visibility, metrics, monitoring, alerting, and tracing systems to ensure high availability and operational efficiency of our SaaS service across a multi-cloud environment.

• Implement cutting-edge observability solutions (EFK/ELK stack, Prometheus, Kafka) for no-touch/low-touch operations.

Multi-Cloud & Hybrid Cloud Strategy:

• Drive the architecture and implementation of multi-cloud disaster recovery (DR) frameworks for both multi-tenant and single-tenant SaaS offerings.

• Create SDLC frameworks that allow for seamless deployment across multiple clouds without requiring redundant testing.

• Develop an app modernization framework to migrate applications from legacy infrastructure to modern Kubernetes-based platforms.

Security & Compliance:

• Ensure computing, networking, storage, and security best practices are followed while building a highly available, secure, and cost-efficient cloud infrastructure.

• Integrate DevSecOps practices into the infrastructure development lifecycle, ensuring security and compliance from the ground up.

Innovative Tooling & Customer Portals:

• Build customer-facing operations portals for multi-cloud visibility and management, incorporating AI agents and analytics for enhanced health monitoring, quality of service (QoS), and operational insights.

• Develop frameworks for cloud infrastructure financial operations (FinOps), enabling operational efficiency and cost management via code.

Access Management & Scalability:

• Lead the development of self-service infrastructure tooling for application teams, enabling rapid provisioning and scaling of infrastructure across clouds.

• Join a team of talented professionals, collaborating in a culture that values excellence and shared success.

WHAT YOU BRING:

• 5+ years of relevant experience in engineering cloud infrastructure, with at least 3 years in a similar role.

• Proven track record of building and scaling infrastructure for enterprise SaaS products in hybrid or public cloud environments.

Deep Experience in Cloud-Native Technologies:

• Extensive experience with cloud-native infrastructure (Kubernetes, Docker) in hybrid or multi-cloud environments.

• Expertise in building and operating large-scale infrastructure in public cloud environments (AWS, GCP, Azure)

Infrastructure-as-Code (IaC):

• Expert in Infrastructure as Code (Terraform, Ansible, CloudFormation), with hands-on experience in automating infrastructure across multiple clouds.

DevSecOps & Automation:

• Familiarity with cloud-native DevSecOps practices and tools, integrating security and automation across the SDLC.

• Strong automation skills using CI/CD pipelines in a multi-cloud environment.

Expert-Level Programming Skills:

• Proficiency in languages like Go (preferred), Java, C++, Python, and experience working with databases (MongoDB, Cassandra, NoSQL, Postgres)

Monitoring & Observability:

• Expertise in monitoring, logging, and alerting frameworks (EFK stack, Kafka, Prometheus) for ensuring operational reliability.

Distributed Systems Expertise:

• Strong knowledge of distributed systems, Linux systems, cloud computing, networking, and distributed storage technologies for building and optimizing infrastructure.

Single Pane of Glass Solutions:

• Experience building single pane of glass applications for infrastructure operations portals is a plus.

This role offers an unparalleled opportunity to shape and drive ThoughtSpot’s cloud infrastructure, working on cutting-edge technology with a global impact. Join us in building world-class infrastructure that powers the future of business intelligence.

What makes ThoughtSpot a great place to work?

ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

ThoughtSpot for All

Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.