Theta Lake

Senior Solutions Engineer SE

USD 150k - 200k
AWS Azure
Description
Capture2 300x300 1
Unified Capture

Unlock UCC features, increase productivity, and improve compliance with existing eComms archives and voice recording systems.

Search 1 300x300 1
Unified Search, Discovery & Replay

Easily search and replay voice, video, chat, and more, with unified conversation views and export options.

Proactive Compliance 300x200 1
Proactive Compliance

Detect and prevent risks with ML and AI, assisting reviewers and implementing protection mechanisms.

Unified Capture

Unlock UCC features, increase productivity, and improve compliance with existing eComms archives and voice recording systems.

Unified Search, Discovery & Replay

Easily search and replay voice, video, chat, and more, with unified conversation views and export options.

Proactive Compliance

Detect and prevent risks with ML and AI, assisting reviewers and implementing protection mechanisms.

Product Use Cases
Platform Architecture

Selective Archiving

Mobile Capture

Compliant Archiving

Archive Connector

Legal Hold / eDiscovery

Real-Time Advisor

Secure by Design

Powerful Certified Capture Integrations

Theta Lake’s 100+ API-based integrations include today’s top UC and Collaboration platforms. Built in-house and certified by partners, customers can capture, archive, and supervise the broadest set of UCC features and modalities without caveats, fine print, or 3rd party reliance.

Unified Communications

Video Content Management

Voice

Social

Contact Center

Mobile/Text

Enterprise Work Management

Financial Messaging

Digital Whiteboards

Email

Cloud Storage & Archives

All Integrations

Featured Integrations
Capture2 300x300 1
Unified Capture

Unlock UCC features, increase productivity, and improve compliance with existing eComms archives and voice recording systems.

Search 1 300x300 1
Unified Search, Discovery & Replay

Easily search and replay voice, video, chat, and more, with unified conversation views and export options.

Proactive Compliance 300x200 1
Proactive Compliance

Detect and prevent risks with ML and AI, assisting reviewers and implementing protection mechanisms.

Unified Capture

Unlock UCC features, increase productivity, and improve compliance with existing eComms archives and voice recording systems.

Unified Search, Discovery & Replay

Easily search and replay voice, video, chat, and more, with unified conversation views and export options.

Proactive Compliance

Detect and prevent risks with ML and AI, assisting reviewers and implementing protection mechanisms.

Product Use Cases
Platform Architecture

Selective Archiving

Mobile Capture

Compliant Archiving

Archive Connector

Legal Hold / eDiscovery

Real-Time Advisor

Secure by Design

Powerful Certified Capture Integrations

Theta Lake’s 100+ API-based integrations include today’s top UC and Collaboration platforms. Built in-house and certified by partners, customers can capture, archive, and supervise the broadest set of UCC features and modalities without caveats, fine print, or 3rd party reliance.

Unified Communications

Video Content Management

Voice

Social

Contact Center

Mobile/Text

Enterprise Work Management

Financial Messaging

Digital Whiteboards

Email

Cloud Storage & Archives

All Integrations

Featured Integrations
We’re Hiring

Senior Solutions Engineer (SE) –
Proactive Compliance

We’re Hiring

Senior Solutions Engineer (SE) –
Proactive Compliance

The Position

The Sr. Solutions Engineer (SE) – Proactive Compliance, works closely with the Pre-Sales teams to help drive sales and value to Theta Lake customers. This role is responsible for demonstrating our Proactive Compliance solutions, POC activities, as well as collaborating with Product Management and Engineering teams on various requirements that arise during the sales and customer lifecycle. The SE will also be the technical consultant for the customer and will coordinate the necessary tasks to deliver the Theta Lake Proactive Compliance solution during the sales process and ongoing growth motions.

In this role you will:

  • Act as a technical expert in customer presentations
  • Determine the technical and design requirements to meet client supervision and surveillance goals
  • Build strong customer relationships, especially with key customer stakeholders and sponsors
  • Act as a liaison between the organization’s sales/business development, and product and engineering groups
  • Manage customer expectations and lead them to customer satisfaction
  • Guide and measure success criteria and outcomes in the POC process
  • Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
  • Communicate clearly and frequently to both internal and external stakeholders on progress, status, and work to resolve any potential blockers with key stakeholders
  • Take initiative in identifying growth opportunities and optimization in customer environments and roadmaps
  • Collaborate with our teams to achieve sustainable growth

The Company

Theta Lake is the only communication compliance vendor directly financially backed by the leaders in unified communications including funding by Zoom, Salesforce, RingCentral, and Cisco as well as Wells Fargo and tier 1 venture firms including Battery, Lightspeed, and Neotribe. Theta Lake is also the only vendor with a 4.9 out of 5 star and a 100% Would Recommend ratings for enterprise information archiving from customers via Gartner Peer Insights as well as the only vendor with patents for unified communication compliance and security. Theta Lake works with security focused and regulated organizations to solve their communication capture, archiving, proactive compliance risk detection, and surveillance needs.

Read more: https://thetalake.com/

Location and How to Apply

  • Remote – US Northeast (NY/NJ/NC)
  • We cannot sponsor visas at this time. Please do not apply if you are on a visa for the US
  • To apply, please contact us at [email protected]

Compensation

$150,000 /year to $200,000/year + commission + equity + benefits

Individual pay is determined by skills, qualifications, experience, location and market conditions. Compensation details listed in this posting reflect the base salary only, and do not include commission, equity or sales incentives, if applicable. In addition to base salary, Theta Lake offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, 401(k), and health and dependent care flexible spending accounts.

We have these characteristics and like to work with people who do too:

  • Driven and Accountable. Willing to do the hard, foundational work of building strong customer relationships and providing exceptional customer service, ensuring the success of Theta Lake and its customers.
  • Professional Technical Account Manager experience supporting the customer lifecycle.
  • Creative Problem Solver. Quick to think out of the box and leverage our technology to build solutions for the customer.
  • Eager to learn and build relationships

We’re most excited if you also have some of these skills (or are ready to learn):

  • Proven work experience as a Sr. Solutions Engineer or Solutions Consultant
  • Solid technical background with hands on experience in Surveillance, Supervision, and Archive technologies (Behavox, Shield, Digital Reasoning, Proofpoint, Smarsh, Global Relay, etc)
  • Familiarity with cloud Infrastructure (AWS, Azure, Elastic)
  • An ability to grasp customer needs and suggest timely solutions
  • Experience managing multiple stakeholders and projects

The Position

The Sr. Solutions Engineer (SE) – Proactive Compliance, works closely with the Pre-Sales teams to help drive sales and value to Theta Lake customers. This role is responsible for demonstrating our Proactive Compliance solutions, POC activities, as well as collaborating with Product Management and Engineering teams on various requirements that arise during the sales and customer lifecycle. The SE will also be the technical consultant for the customer and will coordinate the necessary tasks to deliver the Theta Lake Proactive Compliance solution during the sales process and ongoing growth motions.

In this role you will:

  • Act as a technical expert in customer presentations
  • Determine the technical and design requirements to meet client supervision and surveillance goals
  • Build strong customer relationships, especially with key customer stakeholders and sponsors
  • Act as a liaison between the organization’s sales/business development, and product and engineering groups
  • Manage customer expectations and lead them to customer satisfaction
  • Guide and measure success criteria and outcomes in the POC process
  • Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
  • Communicate clearly and frequently to both internal and external stakeholders on progress, status, and work to resolve any potential blockers with key stakeholders
  • Take initiative in identifying growth opportunities and optimization in customer environments and roadmaps
  • Collaborate with our teams to achieve sustainable growth

The Company

Theta Lake is the only communication compliance vendor directly financially backed by the leaders in unified communications including funding by Zoom, Salesforce, RingCentral, and Cisco as well as Wells Fargo and tier 1 venture firms including Battery, Lightspeed, and Neotribe. Theta Lake is also the only vendor with a 4.9 out of 5 star and a 100% Would Recommend ratings for enterprise information archiving from customers via Gartner Peer Insights as well as the only vendor with patents for unified communication compliance and security. Theta Lake works with security focused and regulated organizations to solve their communication capture, archiving, proactive compliance risk detection, and surveillance needs.

Read more: https://thetalake.com/

Location and How to Apply

  • Remote – US Northeast (NY/NJ/NC)
  • We cannot sponsor visas at this time. Please do not apply if you are on a visa for the US
  • To apply, please contact us at [email protected]

Compensation

$150,000 /year to $200,000/year + commission + equity + benefits

Individual pay is determined by skills, qualifications, experience, location and market conditions. Compensation details listed in this posting reflect the base salary only, and do not include commission, equity or sales incentives, if applicable. In addition to base salary, Theta Lake offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, 401(k), and health and dependent care flexible spending accounts.

We have these characteristics and like to work with people who do too:

  • Driven and Accountable. Willing to do the hard, foundational work of building strong customer relationships and providing exceptional customer service, ensuring the success of Theta Lake and its customers.
  • Professional Technical Account Manager experience supporting the customer lifecycle.
  • Creative Problem Solver. Quick to think out of the box and leverage our technology to build solutions for the customer.
  • Eager to learn and build relationships

We’re most excited if you also have some of these skills (or are ready to learn):

  • Proven work experience as a Sr. Solutions Engineer or Solutions Consultant
  • Solid technical background with hands on experience in Surveillance, Supervision, and Archive technologies (Behavox, Shield, Digital Reasoning, Proofpoint, Smarsh, Global Relay, etc)
  • Familiarity with cloud Infrastructure (AWS, Azure, Elastic)
  • An ability to grasp customer needs and suggest timely solutions
  • Experience managing multiple stakeholders and projects

The Position

The Sr. Solutions Engineer (SE) – Proactive Compliance, works closely with the Pre-Sales teams to help drive sales and value to Theta Lake customers. This role is responsible for demonstrating our Proactive Compliance solutions, POC activities, as well as collaborating with Product Management and Engineering teams on various requirements that arise during the sales and customer lifecycle. The SE will also be the technical consultant for the customer and will coordinate the necessary tasks to deliver the Theta Lake Proactive Compliance solution during the sales process and ongoing growth motions.

In this role you will:

  • Act as a technical expert in customer presentations
  • Determine the technical and design requirements to meet client supervision and surveillance goals
  • Build strong customer relationships, especially with key customer stakeholders and sponsors
  • Act as a liaison between the organization’s sales/business development, and product and engineering groups
  • Manage customer expectations and lead them to customer satisfaction
  • Guide and measure success criteria and outcomes in the POC process
  • Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
  • Communicate clearly and frequently to both internal and external stakeholders on progress, status, and work to resolve any potential blockers with key stakeholders
  • Take initiative in identifying growth opportunities and optimization in customer environments and roadmaps
  • Collaborate with our teams to achieve sustainable growth

The Company

Theta Lake is the only communication compliance vendor directly financially backed by the leaders in unified communications including funding by Zoom, Salesforce, RingCentral, and Cisco as well as Wells Fargo and tier 1 venture firms including Battery, Lightspeed, and Neotribe. Theta Lake is also the only vendor with a 4.9 out of 5 star and a 100% Would Recommend ratings for enterprise information archiving from customers via Gartner Peer Insights as well as the only vendor with patents for unified communication compliance and security. Theta Lake works with security focused and regulated organizations to solve their communication capture, archiving, proactive compliance risk detection, and surveillance needs.

Read more: https://thetalake.com/

Location and How to Apply

  • Remote – US Northeast (NY/NJ/NC)
  • We cannot sponsor visas at this time. Please do not apply if you are on a visa for the US
  • To apply, please contact us at [email protected]

Compensation

$150,000 /year to $200,000/year + commission + equity + benefits

Individual pay is determined by skills, qualifications, experience, location and market conditions. Compensation details listed in this posting reflect the base salary only, and do not include commission, equity or sales incentives, if applicable. In addition to base salary, Theta Lake offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, 401(k), and health and dependent care flexible spending accounts.

We have these characteristics and like to work with people who do too:

  • Driven and Accountable. Willing to do the hard, foundational work of building strong customer relationships and providing exceptional customer service, ensuring the success of Theta Lake and its customers.
  • Professional Technical Account Manager experience supporting the customer lifecycle.
  • Creative Problem Solver. Quick to think out of the box and leverage our technology to build solutions for the customer.
  • Eager to learn and build relationships

We’re most excited if you also have some of these skills (or are ready to learn):

  • Proven work experience as a Sr. Solutions Engineer or Solutions Consultant
  • Solid technical background with hands on experience in Surveillance, Supervision, and Archive technologies (Behavox, Shield, Digital Reasoning, Proofpoint, Smarsh, Global Relay, etc)
  • Familiarity with cloud Infrastructure (AWS, Azure, Elastic)
  • An ability to grasp customer needs and suggest timely solutions
  • Experience managing multiple stakeholders and projects

Security and Compliance for Modern Collaboration Platforms

SCHEDULE A DEMO

Security and Compliance for Modern Collaboration Platforms

SCHEDULE A DEMO

Contact

Theta Lake, Inc.
1221 Chapala St, 1st Floor
Santa Barbara, CA 93101

Contact Us
650-242-3900

Contact

Theta Lake, Inc.
1221 Chapala St, 1st Floor
Santa Barbara, CA 93101

Contact Us
650-242-3900

Contact

Theta Lake, Inc.
1221 Chapala St, 1st Floor
Santa Barbara, CA 93101

Contact Us
650-242-3900

About Us

About Us

About
News
We’re Hiring
Leadership
Awards
Market Recognition
Resources

Integrations

Integrations

Zoom
Microsoft Teams
Webex by Cisco
RingCentral
Asana
Mural
See all integrations

Product

Product

Theta Lake Product Portfolio

Unified Capture
Unified Search, Discovery & Replay
Proactive Compliance

COPYRIGHT 2024 THETA LAKE, INC. ALL RIGHTS RESERVED.
PRIVACY POLICYCOOKIE POLICY

Gartner Disclaimer: Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

COPYRIGHT 2024 THETA LAKE, INC. ALL RIGHTS RESERVED.
PRIVACY POLICYCOOKIE POLICY

Theta Lake
Theta Lake

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