Project Coordinator

Location: Singapore, Singapore

Category: Customer & Technical Support

Employment Type: Full time

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our collaborative team as a Project Coordinator at Thermo Fisher Scientific, where you'll contribute to our mission to enable customers to make the world healthier, cleaner, and safer. In this position, you'll manage customer relationships, process orders and contracts, handle tenders and quotations, and ensure exceptional service delivery. In this multifaceted environment, you'll work across teams to coordinate shipments, maintain documentation, and contribute to continuous improvement initiatives.

You'll serve as a key liaison between customers, sales teams, and internal departments, managing complex administrative processes while maintaining the highest standards of accuracy and customer satisfaction. Your work will directly impact our ability to deliver critical scientific solutions to customers worldwide, from supporting clinical trials to enabling groundbreaking research.

RESPONSIBILITIES:

• Manages and co-ordinates all technical and service aspects of a project; ranging from discussion with clients/Global Project Manager on the development of the project specifications, documentation aspect of setting up project and management of all projects related activities through to project completion.

• Coordination and communication of all relevant activities, both internal and external to ensure all aspect of services are in accordance with study requirements.

• Overall responsibility for ensuring that activities come together in a timely manner to meet the client and study requirements

• Working with Client to finalize logistics requirements

• Organize and delivery of training to another Fisher member where appropriate

• Timely provision of reports and other information to clients as required

• Provide input into the writing and review of departmental SOPs

• Participate in client meetings, investigator meetings, teleconferences where appropriate

• Participation in cross functional business process improvement activities as required

• To ensure that all processes are performed in accordance with established procedures and cGMP standard

• Assist management in any other matters as required.

• Ensure that all study shipments requested are released according to contractual and country requirements

• Co-ordination of study returns request in accordance with project requirements

• Enter project budgets and forecasts and backlog reports

• Perform billing/invoicing activities for allocated projects

REQUIREMENTS:

• Diploma in scientific or health care discipline /business studies, logistics or related field

• No experience is welcome to apply

• Relevant professional certifications beneficial

• Strong proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Outlook)

• Excellent written and verbal communication skills, with fluency in English

• Demonstrated ability to manage multiple priorities and meet deadlines

• Strong attention to detail and commitment to accuracy

• Knowledge of GMP, ISO standards, and quality systems preferred

• Ability to work independently while collaborating effectively within a team

• Experience in pharmaceutical, healthcare, or scientific industries beneficial

• Strong problem-solving skills and process improvement mindset

• Excellent organizational and time management abilities

• Ability to adapt to changing business needs and priorities

• Professional approach and customer-service orientation