IT Project Manager

Location: Lagunilla, Costa Rica

Category: IT, Data & Tech

Employment Type: Full time

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION

Join our IT organization as an IT Project Manager III and contribute to sophisticated technology initiatives that enable Thermo Fisher Scientific's mission of making the world healthier, cleaner, and safer. You'll lead complex IT projects and programs while collaborating with cross-functional teams to deliver innovative solutions that advance our technological capabilities. As a member of our Project Management Office, you'll apply your expertise to ensure successful execution of projects from inception through delivery, build strong stakeholder relationships, and contribute to continuous improvement of our project management practices.

The IT Project Manager is responsible for planning and delivering IT projects that support global business operations, including enhancements, upgrades, migrations, and integrations across ERP, CRM, Finance, and related enterprise systems (e.g., SAP, JDE, SFDC), as well as selected infrastructure initiatives. This role partners with cross-functional teams and global stakeholders to deliver high-quality, cost-effective technology solutions aligned with business priorities and IT strategy.

REQUIREMENTS

• Bachelor's degree in Business, Information Technology, Computer Science, or related field (or equivalent experience)
• 5+ years of experience in IT project management or related IT delivery roles
• Experience working with enterprise systems such as ERP (SAP/JDE), CRM (SFDC), or similar platforms
• Experience supporting cross-functional or global teams
• PMP, CAPM, or Agile certification preferred (or willingness to obtain)
• Agile/Scrum certifications (CSM, SAFe) highly desired
• Experience supporting ERP/CRM implementations, upgrades, or integrations
• Familiarity with SaaS applications and integration with legacy systems
• Expertise in project scope, timeline, budget, and resource management
• Strong knowledge of Agile methodologies and frameworks (Scrum, SAFe)
• Proficiency with project management tools (Planview, JIRA, Microsoft Project)
• Experience with IT service management frameworks (ITIL) and quality management systems
• Demonstrated ability to guide and collaborate with cross-functional teams
• Experience in stakeholder management and executive-level communication
• Strong analytical and problem-solving skills with data-driven decision making
• Consistent record of delivering projects on time and within budget
• Knowledge of change management principles and methodologies
• Proficiency with Microsoft Office suite (Excel, PowerPoint, Teams)
• Strong organizational and time management skills
• Ability to manage competing priorities in a fast-paced environment
• Effective conflict resolution and stakeholder engagement skills
• Strong written and verbal communication skills in English
• Ability to work effectively in a collaborative environment
• Demonstrated adaptability and willingness to support evolving business priorities
• Experience with regulatory compliance (GxP, ISO) preferred
• Up to 10% travel may be required