What You’ll Do:
• Function as a member of the study-specific project team including understanding the systems, providing support related training of the systems
and is responsible for the completion of all support related project deliverables.
• Partner with functional area leads and senior peers to identify and evaluate fundamental issues on projects.
• Gather information regarding potential or actual risks/issues and provide detailed information to management to ensure risks/issues are surfaced and
mitigated. Serve as the primary contact for sponsors and study team members during maintenance.
• For moderately complex systems, perform study specific informal testing, create and review study specific system support guidelines for accuracy and
completeness.
• Prepare, coordinate and deliver meeting materials and communications per timeline milestones. Attend/facilitate meetings and communications with
sponsors, vendors and cross-functional team members.
• Serve as a support escalation contact for study-specific questions/issues.

Education and Experience:
• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).

In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:
• Strong attention to detail and problem solving skills
• Strong comprehensive oral presentation and written communication skills
• Strong proficiency in computer skills with knowledge of Microsoft Word, Excel, email software, various analytics and visualization software; and proficiency with primary software used by the company
• Fundamental understanding of relational database concepts and fundamental familiarity with data manipulation tools (e.g., SQL or MS Access)
• Strong ability to adapt to changing priorities and to work as a member of a multi-disciplinary, global cross-functional team
• Basic knowledge of project management, standards and practices
• Proven ability to develop and deliver services and solutions in a collaborative and cross-functional global environment, with an understanding of the user perspective
• Effective ability to query, compile, enter, track and maintain data in systems supporting department programs and processes
• Basic familiarity of IRT system applications and concepts

Working Conditions and Environment:
• Work is performed in an office environment with exposure to electrical office equipment.
• Occasional drives to site locations with occasional travel both domestic and international.

Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience – and where your contributions truly make a difference.