Engineer I, Systems Design

Location: Birmingham, United Kingdom

Category: Research & Development

Employment Type: Full time

Work Schedule

Environmental Conditions

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation! As part of a successful, growing global organization you will be encouraged to perform at your best! With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. 

Position Summary:  

 
The IT Architect I (Product IT) is responsible for supporting endpoint engineering and operational IT environments used in medical device development. This role focuses on building, deploying, and maintaining standardized PC images and engineering workstations, while ensuring systems meet security, compliance, and performance requirements. 

The role also provides foundational exposure to Product IT systems and architecture, supporting system documentation, integration activities, and adherence to IT standards in a regulated environment. 

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Responsibilities: 

Endpoint Engineering and Deployment: 

• Create, configure, and maintain standardized PC images for engineering and product teams. 

• Deploy operating systems and software using enterprise tools (e.g., Intune, SCCM, MDT). 

• Manage device lifecycle activities including provisioning, patching, updates, and decommissioning. 

• Troubleshoot endpoint, imaging, and deployment-related issues. 

Operational Support (Product IT Systems): 

• Support IT systems used in product development (e.g., PLM, QMS, engineering tools). 

• Assist with system configuration, user access, and issue resolution. 

• Ensure reliability and availability of Product IT environments. 

Compliance and Validation: 

• Assist in maintaining documentation for endpoint configurations and system environments. 

• Support validation activities in regulated environments (e.g., CSV, GxP where applicable). 

• Ensure systems and processes are audit-ready and compliant with internal standards. 

Security and Standards: 

• Apply endpoint security controls including patching, encryption, and access management. 

• Follow established IT policies, standards, and best practices. 

• Identify and escalate risks, vulnerabilities, or non-compliant configurations. 

Collaboration: 

• Work closely with cross-functional teams including R&D, Quality, Regulatory, and IT. 

• Receive guidance and mentorship from senior engineers and architects. 

• Communicate issues, progress, and risks to team members. 

Documentation: 

• Maintain accurate documentation of configurations, processes, and procedures. 

• Support system inventories and basic architecture documentation (e.g., diagrams, asset tracking). 

• Ensure traceability of configurations and changes where required. 

Minimum Requirements/Qualifications:  

Education 

• A Bachelor’s degree in Information Technology, Engineering, or a related field (or equivalent experience). 

Experience 

• 1+ years of experience in IT support, endpoint engineering, or a related field. 

• Exposure to endpoint configuration, OS imaging, or enterprise IT environments. 

• Awareness of regulatory standards and guidelines relevant to medical devices preferred. 

Knowledge, Skills, Abilities 

• Hands-on knowledge of Windows OS deployment and endpoint management tools (e.g., Intune, SCCM, MDT). 

• Strong analytical and problem-solving skills. 

• Ability to troubleshoot software, hardware, and deployment issues. 

• Basic understanding of IT systems, networking, and security principles. 

• Excellent written and verbal communication skills.