Clinical Trials - Client Services Project Manager II

Location: São Paulo, São Paulo, Brazil

Category: Customer & Technical Support

Employment Type: Full time

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
As a Client Services Project Manager II at Thermo Fisher Scientific's Clinical Trials Division, you will contribute to ensuring successful delivery of clinical trial projects and exceptional customer service. Working autonomously or supporting senior project managers, you will manage a portfolio of clinical trial projects, coordinating cross-functional activities from study setup through completion while serving as the primary point of contact for clients.

• Manage end-to-end project coordination, including study specifications, timeline development, budget management, and documentation
• Foster proactive communication and collaboration between internal departments and external clients
• Ensure timely delivery of services and products according to client requirements and quality standards
• Monitor project activities, identify and address risks, and implement solutions to keep projects on track
• Develop strong client relationships while representing their needs throughout internal processes
• Support continuous improvement initiatives and provide guidance to team members

REQUIREMENTS:
• Bachelor's Degree plus 2 years of experience, preferably in clinical trials or pharmaceutical industry
• Preferred Fields of Study: life sciences, healthcare business or related field
• Strong understanding of GMP/GxP requirements and quality management systems
• Excellent organizational and planning abilities with demonstrated experience managing multiple projects
• Advanced communication and presentation skills; able to effectively engage with clients and internal stakeholders
• Proficient in project management tools and MS Office applications (Excel, PowerPoint, etc.)
• Demonstrated financial acumen and budget management capabilities
• Analytical approach with ability to identify and address risks
• Detail-oriented with excellent documentation and process compliance skills
• Self-directed while collaborating effectively in a matrix environment
• English fluency required; additional languages beneficial
• Client-focused with demonstrated ability to build and maintain professional relationships