eCommerce Key Account Manager – CZSK

Job Description

Do you want to be part of the eCommerce function at the LEGO Group and develop innovative digital solutions with our biggest retail partner? Would you be passionate about the endless possibilities of online platforms which can contribute to the growth of our amazing company? Apply now and join the LEGO® family!

Help us to deliver an amazing digital shopping experience in the Czech and Slovak Republic, based in our Prague’s office. We’re looking for a digital native - a data-driven innovator to help us connect with shoppers in the online environment and bring LEGO® play experiences to more children – an amazing job opportunity you simply do not want to miss!

Core Responsibilities:

• Build strong customer relationships, deliver joint business plans, and lead detailed account business planning for each individual country, where customer is present in alignment with the strategic direction of the CZSK business unit.
• Ensure that the CZSK e-commerce channel opportunities are well reflected in the go-to-market plans and customer business plans
• Achieve selling-in and consumer sales targets, deliver demand planning and forecasting KPIs, manage account P&L, and conduct daily/weekly sales performance reviews to ensure consistent business growth.
• Allocate trade investments effectively, ensuring high ROI, and execute eCommerce-specific promotions and campaigns to drive traffic, sales, and customer acquisition.
• Work closely with Marketing, Finance, and Operations teams to maximize sales performance, brand visibility, and overall alignment.
• As a functional expert: lead and develop 1-2 team members supporting you with eCommerce marketing, media, and merchandising execution.
• Analyze sales performance, monitor key KPIs and identify new growth opportunities and acquisition channels.
• Collaborate with regional and global teams to implement best practices and align strategies.
   

Play your part in our team succeeding!

The LEGO® Group puts immense pride and passion into everything we do. Not only because we love what we do, but because our ultimate purpose couldn’t be more important. Our mission is to inspire and develop the builders of tomorrow by engaging children across the world in positive play and hands-on, minds-on creativity. This role continues our growth into the digital landscape and how we collaborate and operate with our key accounts. You will apply your eCommerce knowledge and identify how we can innovative, develop and grow our digital presence.

Do you have what it takes?

• You have a proven track record of delivering outstanding results in e-commerce marketing and/or e-commerce sales roles within premium consumer brands.
• Experience in a commercial, retailer-facing role, specifically with B2B eCommerce Key Account Management is a great asset.
• Proven ability to communicate clearly and persuasively, building compelling arguments to foster alignment and buy-in from diverse stakeholders, from junior staff to senior leadership. Proficiency in doing this in English is a necessary requirement.
• Strong networking skills and interpersonal & stakeholder management skills
• Full understanding of the conversion funnel, the digital retail landscape, and the dynamics of e-Commerce and Omni-channel, as well as thorough knowledge of new shopper acquisition channels.
• Deep understanding of retailer needs and the CZ/SK/(HU) market landscape and direct experience working as part of a premium consumer brand and collaborating with retailers such as Alza, Allegro, or Mall is an asset to the role.
• Excellent analytical skills, a passion for data metrics and the ability to turn analysis into the creation, execution of actionable e-commerce programs and digital campaigns
• Fluent in Czech/Slovak and English

#li-ph

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.