Job Description
Are you interested in working on a Dynamics 365 Customer Engagement Platform? Then join our team to support LEGO Education's CRM solution and be a key part of accelerating our technical capabilities to serve LEGO Education customers a best-in-class customer experience!
“No relocation assistance is offered for this position”
Core Responsibilities
Support in low-code/no-code customization of features within Microsoft Dynamics 365: Sales, Marketing, Customer Service
Help maintain and build new apps within the PowerApps suite alongside helping to extend our capabilities within Azure with API integrations and more
Help drive new projects while leveraging our Customer Engagement solution to utilize the newest cloud technologies within the Dynamics 365 environment: Power Automate, Customer Voice, Power BI, Azure and others
Engage in our agile development framework
Interact directly with partners to explore requirements for new features
2nd and 3rd level system support
Play your part in our team succeeding
You will be part of the department Partners & Markets that focus on delivering a broad range of customer relationship solutions to the LEGO Group. More specifically you will engage in a small team of three specialized in delivering value to our LEGO Education business that sells products to teachers and students globally. Our team is supporting their customer relationship system, which spans across sales, marketing, service & other custom functions. Eventually this will play a huge part in customers and consumer’s satisfaction when engaging with LEGO Education products.
As an associate engineer you will be able to apply your knowledge to deepen your understanding of LEGO Processes and business needs from an IT perspective. You will be able to set the agenda by improving the team’s capabilities of utilizing the Power-Suite from Microsoft. You will also be deeply involved in the overall Digital Landscape within the LEGO Group, where you can benefit from taking part in the developer framework with integrations etc. You will have direct contact to our collaborators, where you can demonstrate your ability to implement robust technical solutions while being very close to the actual business benefits.
Do you have what it takes?
Have a logic mentality that can turn ideas into technical solutions
Have experience working with low-code/no-code platforms
Have a great understanding of data modelling and data structures
Experience and strong appetite with coding, e.g. in C#, Python
Customer Engagement platforms like Microsoft Dynamics 365, Salesforce or others
Frontend BI tools, e.g. PowerBI
Agile ways of working
.NET or JavaScript experience
A dedicated as well as an organized teammate
Advanced English both written and verbal would be ideal as we are an internationally gathered team.
Build your career brick by brick at the LEGO Group.
"Bring your tech talent and people passion into play and become part of a big IT community and get the chance to spar with other specialists that share interest!"
#LI-JB1
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
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