Senior Security Engineer – Palo Alto Technologies 

The Hartford’s Information Protection (THIP) organization is looking for a talented professional to join a high-performing team that is charged with supporting and enhancing our core Palo Alto platforms.  As a Security Engineer, this position will be part of the primary technical team tasked with engineering and maintaining our Palo Alto platforms, specifically working on firewall, web filtering, SSL Decryption and overall system support and maintenance.  The individual will have the opportunity to help shape the future direction and use of Palo Alto as currently deployed at the Hartford.  Additionally, the position will have broad accountabilities around currency, patching and operational support metrics for Palo.  This role will provide thought leadership, professional support and valued contributions to a range of production support, development and project activities. We are looking for an experienced professional, who has deep knowledge and skills across Palo Alro products, along with an understanding of industry best practices.  The ideal candidate will have experience implementing and supporting Palo Alto technologies in a cloud environment and have experience in both AWS and GCP. 

The right person will develop a deep understanding of Palo’s usage and consumption, continuously advocate for automation and process efficiency, and where necessary challenge and influence management to take actions to appropriately utilize the systems.  The role is heavily focused on ensuring currency and stability in the environment.  The right person will have a wide-ranging technical knowledge with a desire to learn and grow their technical skills across all facets of our Palo implementation. 

RESPONSIBILITIES: 

• Support the technical design, implementation and operational support of firewall and related technologies in both on-premise data center and cloud-hosted deployments. 

• A track record in production support / system support activities 

• Consult with business and vendor partners to assist on network connectivity dependencies and authorizations across the company’s firewall systems. 

• Support application areas in responding to inquiries regarding The Hartford’s policy controls. 

• Respond to ad-hoc technical security consulting requests, including at times supporting teammates with security-related projects and support services 

• Develop a dashboard to support ongoing analytics and metrics 

• Identify and assesses the severity and potential impact of risks 

• Communicate risk assessment findings to risk owners outside Information Security in a way that consistently drives objective, fact-based decisions. 

• Requires an off hour on call rotation. 

QUALIFICATIONS: 

• 3+ Years supporting Palo Alto firewall / technologies 

• Preferred to have both GCP and AWS experience 

• Industry recognized certifications, such as Certified Information Systems Security Professional (CISSP), AWS Security certifications, Palo Alto Certifications are preferred. 

• Strong organizational skills with the capacity to multi-task on projects with shifting priorities 

• A process-oriented mindset with a professional demeanor and customer-focused support 

• Effective decision-making capabilities with a proven ability to weigh the cost-benefit of potential actions or decisions 

• Confidence to effectively influence others to modify their opinions, plans or behaviors 

• Demonstrated interest in the continuous learning mindset 

• Original and innovative thinking that produces new ideas and creates innovative solutions.