Technology Support Intern

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

January 31, 2025

Shift:

Job Description Summary:

Technology Field Support Intern

Position Overview:

We are looking for a proactive and tech-savvy Technology Field Support Summer Intern to join our team for the summer. In this role, you will gain hands-on experience assisting in the setup, maintenance, and troubleshooting of IT equipment and infrastructure. This internship is ideal for individuals passionate about technology and eager to work in a fast-paced, service-oriented environment.


Function Related Activities/Key Responsibilities:

• Provide on-site support for hardware, software, and networking issues.
• Assist with the setup and configuration of desktops, laptops, printers, and other IT peripherals.
• Perform routine maintenance tasks, including updates, upgrades, and equipment inspections.
• Troubleshoot technical issues, escalating complex problems to senior team members as needed.
• Document support activities, including issue resolution steps and best practices.
• Collaborate with team members to ensure timely resolution of user requests and incidents.
• Assist with inventory management and tracking of IT assets.
• Participate in deployment projects, such as equipment rollouts, migrations, and office relocations.
   
• Education Requirements:
• Currently pursuing a Bachelor's degree in Information Technology, Computer Science, or a related field
• Currently pursuing a degree in a related major with a final graduation date no earlier than December 2025.

• Related Work Experience:
  Familiarity with working in a corporate environment
  
  Functional Skills:
• Basic understanding of computer hardware, software, and networking concepts.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to lift and move IT equipment as needed.
• Willingness to learn and adapt to new tools and technologies.
• Familiarity with operating systems (Windows, macOS, or Linux).
• Experience with remote support tools and ticketing systems.
• Knowledge of IT service management frameworks, such as ITIL, is a plus.
• Awareness of cybersecurity best practices.

Monthly Salary:

Undergraduate: $4,506

Skills:

organization

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.