Senior Manager, Learning Experience Architect

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

January 30, 2025

Shift:

Job Description Summary:

Job Summary

The Sr. Manager, Learning Experience Architect at The Coca-Cola Company is pivotal role in supporting us to create a best-in-class learning environment that aligns with our purpose to refresh the world and make a difference. This role is essential in creating an engaging, personalized, and impactful learning culture where employees thrive. The Sr. Manager will lead consultation and design with internal clients, interpreting their vision to craft transformative learning experiences that drives business impact. This role requires a human-centered approach to learning design, discerning between issues best solved through learning interventions and those needing broader solutions.

Key responsibilities include:

Strategic Learning Consultancy:

• Provide expert consultancy and advisory services to internal partners (e.g., Talent & Development COE Leads, Enterprise Capability Leads, and prioritized functional capability leaders) on all things learning & development.
• Guide clients within the business on creating transformative learning products for their internal consumers, diagnosing the problem, and then designing relevant solutions, including a measurement strategy to determine return on investment.

Stakeholder Management:

• Foster and manage relationships with internal stakeholders to diagnose workplace skill gaps and evaluate learning opportunities.
• Advise our learning community company-wide about how best to create learning products for their internal consumers.
• Maintain a finger on the pulse of learning needs and learner sentiment within the organization, regularly connecting and empathizing with employees.

Holistic Learning Solutions:

• Approach business problems with a holistic perspective, envisioning and designing fully blended solutions that include experience and exposure, i.e. not just e-learning.
• Leverage Human-Centered Design to create end-to-end learning experiences, always putting the learner at the center of design.

Vendor Management:

• Procure and manage external learning development vendors to ensure effective design, implementation, and evaluation of learning products.
• Act as an intermediary with learning delivery partners to enable seamless delivery of learning products and services.

Problem Diagnosis:

• Discern between issues best solved through learning interventions and those requiring broader solutions, guiding clients accordingly.
• Be confident in pushing back when appropriate.

This role reports directly to the Sr. Director of Learning Experience & Innovation.

Qualifications & Requirements

• 5-7 years’ experience as learning and development leader/consultant.
• Experienced in design thinking / human centered design.
• Experienced in consulting with and advising stakeholders.
• Experience in the use of general and specialist content authoring tools, such as: Articulate 360, Adobe Suite, PowerPoint and various author multimedia applications.
• Experienced in working with third party vendors to develop custom programs. Experience in working in a COE, matrixed learning organization, managing key projects and leading a significant component of the leadership / learning agenda.
• Depth of subject matter expertise, industry best practices, and global trends relevant to workforce development and employee experience.
• Strong organizational skills and ability to manage multiple priorities with autonomy.
• Excellent written, verbal communication, and interpersonal skills.
• Demonstrated ability to take an idea from concept to action.

Skills:

Consulting, Design Thinking, eLearning Design, Human-Centered Design, Instructional Design, Learning Design

Pay Range:

$125,000 - $141,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.