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IVR Quality Analyst

TestingXperts

On-site
Alpharetta, GA
Full-time
Mid Level
Salary not listedPosted 3mo ago

Real job — pulled straight from TestingXperts’s careers page · Verified July 12, 2026 · No reposts.

Job description

TestingXperts is hiring a IVR Quality Analyst — a full-time, based in Alpharetta, GA role. Apply directly on TestingXperts's careers page below.

Openings on IVR Quality Analyst

Location: Alpharetta, GA, us

Company Description

Greetings for the day!

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Job Description

Title: IVR Quality Analyst

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

· Lab Build & Maintenance

· Procure, install and configure Lab equipment across platforms

· IVR Platforms – Avaya, Cisco, Genesys

· Operating System – Linux, Windows, VMware

· Tools – Monitoring tools, configuration tools and performance test tools

· Automation tools across above platforms

· Build lab environments

· Manage change control of lab environments through certification cycles

· Certification strategy including validation of requirements, design

· Provide and justify effort estimates

· Configuring lab and environments for Testing

· Designing and Developing Certification Tools and Automation

· Creating Certification plan and underlying test plans

· Documenting strategy, review and editing

· Escalate technical and project issues to Project Manager

· Report project status to Project Manager

· Provide technical support during deployment in Production

· Assist with technical interviews of prospective team "

Qualifications

Graduation 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Frequently asked questions

What skills are required for IVR Quality Analyst at TestingXperts?

The required skills for IVR Quality Analyst at TestingXperts include: Linux, Windows, VMware, QA.

What is the seniority level for IVR Quality Analyst at TestingXperts?

IVR Quality Analyst at TestingXperts is a Mid Level level position.

How do I apply for IVR Quality Analyst at TestingXperts?

You can view the full description and apply for IVR Quality Analyst at TestingXperts on EchoJobs: https://echojobs.io/job/testingxperts-openings-on-ivr-quality-analyst-36llo.