Senior DevOps / Site Reliability Engineer

Department: Engineering 

Location: Chicago / New York / Dallas (we will cover eligible relocation expenses) 

Base Salary: $160,000 - $180,000 

Other compensation: Performance bonus, LTIP and various other benefits 

Company Overview 

Teragonia develops Analytics Engineering and AI solutions for private equity portfolio companies and founder-owned businesses, supported by a team of technologists, data scientists, and business experts with first-hand private equity experience as investors, operators, and M&A advisors. We create bespoke ‘data-to-dollars’ value creation playbooks using Decision Intelligence Systems (DIS) that deliver real-time, system-level insights to enhance EBITDA. We supplement the DIS with advisory services to help business leaders operationalize analytics-driven strategies and work closely with deal teams, operating partners, and management to embed analytics in strategic planning and tactical monitoring for timely course corrections. 

Our “Data-to-Dollars” playbooks and solutions are designed to augment returns during private equity investment lifecycles and span i) Infrastructure Enhancement, ii) Business Growth and Profitability Diagnostics, iii) Value Creation, and iv) Exit Prep. In each of the core solutions we leverage cutting edge tools and technology such as SQL, Python, Tableau, Power BI, Dataiku, DBT, and more to translate technical challenges into business value for our clients. We deliver value to clients across three teams: i) Value Creation & Analytics, ii) Data Science & AI, and iii) Software Engineering. 

Teragonia offers a comprehensive career development platform through cross-learning within our multidisciplinary structure. We nurture a diverse, inclusive, collaborative, respectful, and collegial environment. Our competitive compensation package aligns with the technology industry leaders, encompassing 401k contribution matching, medical insurance, and additional benefits.   

Job Summary 

We are seeking a DevOps / Site Reliability Engineer to join our engineering team at Teragonia. This role is crucial for building, maintaining, and securing highly scalable operational systems across our cloud-based infrastructure. As part of a cross-functional team, you will engage in the development, deployment, and continuous improvement of server-based solutions, data handling, and cybersecurity measures. You will also participate in working with Teragonia’s customers to provide engineering support in ingesting data from client’s systems into Teragonia’s managed analytics platform. This position is ideal for individuals passionate about leveraging DevOps principles such as collaboration, automation, and customer-centric action, and who thrive in innovative and fast-paced environments.

As an operations-oriented member of our team, you will be participating in on-call rotations, which involve being available during off-hours to handle highly exceptional cases where there is a loss of availability, security incident, or other critical incident.

We are committed to the growth and development of our team through focused education, cross-functional experiences, and mentorship. We are particularly interested in candidates who are committed to a long-term career with us and are excited to be part of our thriving, collaborative, and forward-thinking team.

Responsibilities

• Architect & deploy new services on Linux servers and Kubernetes hosted on Google Cloud.
• Use Terraform to deploy cloud-based infrastructure in a modular manner.
• Monitor system performance, conduct regular security assessments, and execute necessary updates or upgrades to maintain system integrity and reliability.
• Manage firewall policies & networking for cloud-based infrastructure.
• Oversee and execute regular maintenance tasks on all server-based solutions, including timely patching and updates to ensure security and efficiency.
• Implement and manage comprehensive monitoring and alerting systems to track platform performance, proactively identify issues, and enable swift resolution to maintain system reliability and minimize downtime.
• Design and implement CI/CD pipelines, including testing & security scanning, to facilitate seamless code transitions from development through QA to production, ensuring high-quality deployments..
• Integrate best security practices, such as diligent secrets management, into all aspects of system architecture and data handling, for both off-the-shelf and custom-developed applications.
• Be available for scheduled on-call rotations, which involve being available during off-hours to handle highly exceptional cases where there is a loss of availability, security incident, or other critical incident.
• Create and maintain comprehensive documentation for deployment and operational procedures, fostering a culture of knowledge sharing.
• Assist with product development as needs arise.
• Mentor junior team members.
• Perform other responsibilities as needed from time to time due to the nature of Teragonia being a startup

Necessary Qualifications 

• Bachelor's degree in Management of Information Systems, Computer Science, Computer Engineering, or other related degree.
• 6+ years of experience as a Site Reliability Engineer, DevOps Engineer, Cloud Engineer, or other relevant position in technology operations.
• Knowledge of Linux systems administration and troubleshooting.
• Knowledge of Kubernetes.
• Proficiency in cloud infrastructure & services, especially in GCP.
• Experience with Terraform.
• Experience with version control best practices using Git.
• Experience with Network Administration.
• Expertise in containerization technologies such as Docker and Kubernetes.
• Programming skills in Python and bash script development for automation and data handling.
• Ability to participate in scheduled on-call rotations.
• Availability for occasional late evening or early morning meetings to collaborate with international teams.

Preferred Qualifications 

• Certifications in Google Cloud, cybersecurity, or network administration.
• Experience in Azure or AWS.
• Experience with SOC II or ISO 27001 Compliance.