Projects Solutions Engineer (Junior/Mid) | Telematics

Location: Vilnius, Vilnius City Municipality, Lithuania, Kaunas, Kaunas City Municipality, Lithuania

Department: Technical Support

Workplace: on_site

Employment Type: full

Description

We are looking for a Projects Solutions Engineer to strengthen our ambitious E-Mobility Program group.

In this position, you will be responsible for supporting and enhancing E-mobility GPS tracking solutions, with a primary focus on E-mobility use cases, while also contributing to the development and support of CAN-based solutions.

Teltonika’s telematics business unit designs and manufactures easy-to-use GPS tracking devices that enable efficient fleet management across logistics, agriculture, car sharing, construction, and more. By applying the latest technologies, Teltonika continues to set new standards in the telematics industry.

Teltonika offers ambitious Projects Solutions Engineers the opportunity to strengthen their technical skills, gain deep product knowledge, and actively contribute to the development and optimization of the E-Mobility program.

In this role, you will:

• Review and resolve advanced HelpDesk tickets requiring structured analysis and technical investigation, collaborating with cross‑team specialists and escalating to R&D or specialized teams when issues fall outside the engineering scope.
• Participate in program sprint planning and actively contribute to discussions.
• Identify and suggest improvements to make the E-mobility Program more efficient and user-friendly.
• Analyse recurring issues and create internal knowledge base articles to streamline troubleshooting.
• Collaborate with engineers, product managers, and stakeholders to improve system efficiency.
• Ensure timely resolution of customer issues while maintaining high service standards.

What we expect of you:

• Experience with IoT, industrial devices, or embedded systems.
• Strong analytical and troubleshooting skills.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with HelpDesk systems and ticketing processes.
• Knowledge of digital and analog input/output functionality is a plus.
• Fluency in English (both spoken and written), as it will be your primary working language (additional languages are an advantage).

What we offer: 

• Great opportunities to grow in a strong and rapidly expanding company. 
• Interesting and ambitious projects of industrial GPS tracking devices. 
• Place where curiosity is key: here, we share knowledge and learn in training courses. 
• Dynamic, challenging work environment and cooperation-based internal culture. 
• Care about your emotional and physical well-being by offering flexible work schedules and health insurance. 
• Company-paid sports activities (basketball, football, volleyball, yoga) and other sports events. 
• Celebrating achievements and having fun together in team building, summer festivals, and other important occasions. 
• Opportunity for solid bonuses when participating in the recommendation program. 
• We delight with birthday and Christmas gifts and rewards on work anniversaries. 
• Office snacks. 

Salary:

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position ranges from 15 Eur/h up to 18 Eur/h (2500 – 3000 Eur) pre-tax, depending on your experience and qualifications, with the possibility of additional bonuses. 

*In the employment agreement, a fixed (tariff) hourly gross salary rate is specified and defined.